Complaint Review: Visible.net - Redmond Washington

Well they got me again, what can say. I have been trying unsuccessfully for a over a year now to run a home based business and I bought some marketing from these guys and its a nightmare.

I started out working with some company called Focus or Lightwave or something, it seemed like every time I turned around a different person was calling me. I got set up selling leather hand bags online. IT was supposed to be really easy, and ofcourse it wasn't. I quickly found myself more than 10k in debt with no way out.

Thats when Visible.net came calling, as my apparent savior. They list there number as (888) 820-5383 on the website, but always called from a 425 number. A girl named Nicole called me and assured me that everything that had happened to me was in typical, but not to worry. She was going to help put me back on track, find a solution to my debt problem and finally give me a team to work with.

This was literally the phone call I waiting for!! She introduced herself as Nicole from Visible.net, and was giving me a call about my lightwave site. She was very nice and showed me a lot of information I had no idea about. We viewed the Google Guidelines, looked at the Title tags of my website and a bunch of other things I had never head of. I was finally feeling better about things, boy was in for a real surprise....

Before long I was talking to several other gentlemen at the company, as it appears Nicole's job is just get poor uneducated people like me on the phone and then pass it off to someone else who is going to get me to sign up. Don't I feel like a sucker now. I felt like it was odd when she said she wanted me to talk to someone else. I wish I had listened to my gut feeling...Well I hate to admit it, but I signed up. It just seemed like such a good deal and she was so nice. BIG MISTAKE.

First I spent over $2000 on their "entry level marketing program" I was told a technician would be assigned to me and my worries were over. This was only the just the beginning of worries...

I had several calls from other people working in the company, all excited to get me signed up and take my money, but no one was actually talking about the work, or how they could help me. This seemed a little odd, but I was assured I would be talking to the technicians soon. Maybe a month later I get a call from a guy who says that he is my technician, he gave me some videos to watch and homework. He also let me know that all the work I had paid for was completed. I thought this was kind of odd, since I hadn't seen any changes on my website, and still had no orders. But I said OK and went about following his lead.

Another month or so goes by and I get another call, but this time from another sales person. This guy claims to know all about my site and leather handbags, and that really the first sales man was wrong. I dont need the entry level marketing, but that I need the Enterprise level marketing. But not to worry, I would get a great discount! IT would only be another $5,000 dollars to get this going. I panicked and said wait a moment, whats going on here. I just paid you guys like a month ago and to be honest I dont see anything different at all. And I didnt have any sales.

Well this guy told me this is normal, nothing to be worried about, just takes more work and time. Something about 6 months to see any real results. So we went back and fourth and finally I just gave into the pressure and signed up. Now he did lower the price down to $3,000 so again I felt like maybe I was getting a good deal. And to the guy did seem knowledgeable in all these internet marketing terms, he knew all sort so stuff about SEO and meta tags and content. Even discussed linking and Google Webmaster Tools. I feel dumb for not doing my own homework. Too late now....

Well you can probably guess where this is going, another month or two go by and still nothing. I do notice some different stuff on my site now. And I do get a crap load of emails from all sorts of places, but still no sales! What the heck. How the heck did I just get talked into spending a total of $5,000 more and still I dont have anything to show from??

So I start calling in and complaining. I am given the run around and told to use technicians for help. I finally get an appointment, and tell the guy I did all the homework, now what? You know what he tells me? That I did all the work wrong, and its my fault the site isn't working!!! I was furious!! I thought I paid you guys to help the site, but apparently all I was getting some stupid COACHING once again. And Nicole swore up and down this was not a coaching company!! I can not explain how angry I was.

Now at this point I am really feeling desperate, I have picked up another 5k in debt and still nothing is working and I dont know what to do. Nothing this stupid company sold me did anything. I still get calls form this assholes and they still try to sell me things!! How about a new website? How about social media plan? How about a banner ad? I don't even know what that crap is and no I dont want it.

 What I want is my money back! Ha good luck there. I have called in and talked to one jerk after the other. Some guy named Glen Jones started calling me, threatening me that I better still pay my monthlies, we are under contract. At one point I called back trying to find Nicole, the girl that got me started on all this trouble and they claimed she didnt work there any more. I was irate!! Let me tell you, I feel sorry for these guys whenever the Attorney General gets ahold of them. Buyer beware!! I looked them on here and it appears some guy named Gil Walker is behind the whole scheme. I never talked to him, but I have talked to about a dozen of his lackies and I am so angry it hurts.

All I can say is don't be me. Dont go further into credit card debt because this company won't do anything but make things worse. Do your homework, google any company, read the reviews. If I had done that I would have never dont business with these jokers. Avoid any phone calls from the 425 area code. Especially from Visible.net (425) 250-0720