- Report: #1271262
Complaint Review: Vision Prepaid Card - Nationwide
Reported By:
DrGraceG -
Port Charlotte, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vision Prepaid Card
Nationwide, USA
Web:
visionprepaid.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vision Prepaid Card refuses to send me a card or a check to get my money out Texas Nationwide
I deposited money to pay my bills, they cancelled my card without notice and refuse to give me my money back.
I followed all their insstructions and they still refuse to give me my money back, cost me late fees on my bills and lie when I call them.
I was asked to fax my information to confirm I am me, after being a loyal customer for over 10 years, I have a copy of the confirmation they received my documents, they claim they did not.
Then they said I can close my account and they will send me a check, I requested for the account to be closed and asked for a check, it has been 3 months and they refuse to send me my money, they give me the run around.
I requesed to speak to a supervisor and told them to close my account, Again, they still have not complied.
I just received a balance alert this morning and my account is still open and I have no card to get my money out and they refuse to cooperate. They are a bunch of theieves. Please. Be aware of their theiving practices.
