Randyblair2
Clarkston,#2Consumer Comment
Sat, August 08, 2009
I tried to actually order something from them online a little over two weeks ago. This was the error message I got... Important Message There was a slight problem with your order. We were unable to process your credit card for the following reason(s): ERROR N/A null SGS-020005: Error (Merchant config file is missing, empty or cannot be read). For security purposes we also ask that you re-enter the credit card information. When you are done, please press the Order button again. It makes me question how successful they truly are when practically everything they use is broken or doesn't work properly. Even their sales letters are written poorly and unprofessionally. I've come to the conclusion that perhaps they are simply amateurs who aren't really successful, but portray themselves to be, like many on the internet. I wish them well, but they need to get these things fixed before any fellow real estate investor will take them seriously. A final note, reputable companies don't hide behind bogus addresses and phone numbers. That's a key right there. If you are trying to hide from your customers and don't respond to their concerns (like they did to me) then there are other places to spend our money.