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  • Report:  #21790

Complaint Review: Visioneer - Palo Alto California

Reported By:
- Prattville, AL,
Submitted:
Updated:

Visioneer
2860 West Bay Shore Road Palo Alto CA 94303 Palo Alto, 94303 California, U.S.A.
Phone:
541-8845548
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Why is it when you buy a scanner that visioneer tells you afterwards that it is not compatable with Windows XP. After buying a new computer with Windows XP, I tried to contact Visioneer to see why my 6 month old scanner wouldn't work.

After many attempts, you get to talk with a rep, who tells you that they never intend to upgrade or make a patch for your 6100 series scanner. They do make patches for their other models! But only those are the most recently made.

G

Prattville, Alabama


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