#20
Sat, November 02, 2002
On a hunch I looked up the Vitafree company on the internet yellow pages. The following address and telephone number is listed:
Vitafree
7975 Raytheon Road
San Diego, CA 92111
(858) 496-1100
I spoke with a very helpful gentleman by the name of Ali Afshari. I explained my situation to him, he took my name and phone number so he could speak to his supervisor and said that he or she would return my call.
By the afternoon when I had not heard from anyone I called again. I was put right thru to Ali who explained to me that he did speak to his supervisor and the situation with the company.
The problem is not with the Vitafree company but with Family Products and Freedomfullment. They are the company Vitafree contract to take and process orders. Which is the response you get from them if you get anyone on the phone when you call thier 800 number.
I am waiting for Ali or his supv. to call me back. I will keep you updated on my status.
Also, it does absolutely no good to contact the BBB. I tried that with no solution.
Crystal
Philadelphia, Pennsylvania