- Report: #1433067
Complaint Review: Vital Fulfillment - Los Angeles California
Reported By:
Sandra -
Rockford, Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Vital Fulfillment
1171 S Robertson Blvd. Los Angeles, 90035 California, United States
Phone:
8777098644
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Vital Fulfillment Without my knowledge or permission I was enrolled in a continuing program that sent dietary supplements I did not order and do not want. Los Angeles California
I ordered one bottle of Vital Forskolin and one bottle of Vital Green Coffee from this company. Without prior notification or permission I was enrolled in a monthly renewal program that sends another bottle of each product each month. I did not request this and do not want the products. I called them and was informed that I had to cancel within 14 days. In no way was I informed of that at the beginning.
When I threatened legal action, I was informed that they could not give me a refund on the products, nor could I return the products. I was angry and hung up and the service person called me back. He offered to give me a 75% refund on my credit card. I said fine, but you already have that number so I'm not going to give it to you again. Nor will I give you bank information when he offered to make the deposit directly into my bank account.
He finally agreed to give me a 75% refund to my credit card. Now I'll have to wait and see if that refund is made.
