- Report: #755841
Complaint Review: Vitality Smile - Internet
Reported By:
upset in MD -
annapolis, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vitality Smile
460 Faraday Avenue Unit1A 08527 Internet, United States of America
Phone:
800-503-0429
Web:
www.vitalitysmile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vitality Smile Lucky Brite mis represented an advertisement of FREE samples for only 1.95 shipping. In very small print they disclosed, if you do not report back within 7 days they will debit your account each month there after Internet
I purchased what I believe to be a FREE SAMPLE for 1.95 shipping for Lucky Brite and 1.95 Vitality Smile. I was interested in trying their product before getting fully involved. Unfortunately I did not see the small print that said if I did not contact them within 7 days with a "returned unopened" sample my account would be debited monthly for both products, to the tune of $78.00 & $200 a month. Two things saved me, I used a Credit Card not a debit card, and I was close to my purchasing limit on my credit card, so "Lucky Brite" got nothing more from me then the original $1.95. However, the vitality smile product shipped to my po box and I didnt get to my box in a timely manner, so Lucky Brite debited my account $78.00 for the monthly product and $49.00 for the "FREE SAMPLE" . I canceled my credit card account with fraud, and I have been disputing these charges ever since with my credit card company...to the tune of 11 seperate deductions / additions to my credit card account thru out the whole dispute case over 4 months. I now have 2x case numbers with the credit card company. Sad thing...I looked this company up on the better business bureau before I submitted my order...I wish these RIP OFF REPORTS were out there in February.... so hopefully I can save someone else from what a horrible scam...I spoke to one of the representatives from this company..sad they sound like normal working people...I would be mortified to work for a company that sells a product based on these type of tactics...obviously their product isnt good enough to sell legitametely.... and curiously..how can you test a FREE SAMPLE if you decide you dont like the sample and want to return it...they state the product cannot be opened to return. Please be aware of Vitality Smile & Lucky Brite and read the small print.
