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  • Report:  #451755

Complaint Review: Vital:Rezv - Internet

Reported By:
- Malanda, Other,
Submitted:
Updated:

Vital:Rezv
Internet, U.S.A.
Phone:
819-483-046
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
The following is my response to the scammer's action

Thursday 23rd April, 2009

The Australian Securities & Investment Commission

TO WHOM IT MAY CONCERN

re: Scam Notification.

I initially ordered a sample bottle of capsules to try for one month which was received last week. I have taken four only so far.

They were supposed to be free, all I was obliged to do was pay the postage viz. $5.95. I didn't keep the package it came in ... didn't think was necessary.

I have since received my VISA statement and it shows that the $5.95 is in fact US dollars (= to AUD $8.64), debited on 8th April.

ANZ VISA have been notified of this transaction as well.

Signed ........

TO Who Ever You Are

HEY WHAT's THIS $79.95 all about?

I did not agree to this! What's the "FREE" refer to?

I agreed to pay postage only.

To date I've only taken four (4). At $79.95 I'll gladly return them. Just tell me where to.

I will in the meantime forward copies of these e-mails to VISA instructing them NOT to process your outlandish cost.

Also copies will be forwarded to the Australian Securities Commission for them to take action.

signed .....

From: Customer support, Freevitalrezv

Sent: Thursday, April 23, 2009 1:01 PM

Subject: VI68939

Dear Sir

Thank you for participating in our trial offer of 1xVital Rezv FREE

We hope you enjoy the items that you have purchased.

As you have not emailed us that you would like to return us the unused portion of the pills at the end of 15 days, we thank you for the acceptance of our product and we have now charged your order VI68939 $79.95 for the product received.

Statement on your credit card would appear as VITAL-REZV

If you have any questions regarding your order, please do not hesitate to reply me with questions, such that we may be able to resolve any issues as swiftly as possible.

Thank you and best regards!

Customer Support

David

Malanda

Australia


1 Updates & Rebuttals

David

Malanda,
Australia,
Australia
UPDATE

#2Author of original report

Fri, May 15, 2009

The following is my response to the scammer's action Thursday 23rd April, 2009 The Australian Securities & Investment Commission TO WHOM IT MAY CONCERN re: Scam Notification. I initially ordered a sample bottle of capsules to try for one month which was received last week. I have taken four only so far. They were supposed to be free, all I was obliged to do was pay the postage viz. $5.95. I didn't keep the package it came in ... didn't think was necessary. I have since received my VISA statement and it shows that the $5.95 is in fact US dollars (= to AUD $8.64), debited on 8th April. ANZ VISA have been notified of this transaction as well. Signed ........ TO Who Ever You Are HEY WHAT's THIS $79.95 all about? I did not agree to this! What's the "FREE" refer to? I agreed to pay postage only. To date I've only taken four (4). At $79.95 I'll gladly return them. Just tell me where to. I will in the meantime forward copies of these e-mails to VISA instructing them NOT to process your outlandish cost. Also copies will be forwarded to the Australian Securities Commission for them to take action. signed ..... From: Customer support, Freevitalrezv Sent: Thursday, April 23, 2009 1:01 PM Subject: VI68939 Dear Sir Thank you for participating in our trial offer of 1xVital Rezv FREE We hope you enjoy the items that you have purchased. As you have not emailed us that you would like to return us the unused portion of the pills at the end of 15 days, we thank you for the acceptance of our product and we have now charged your order VI68939 $79.95 for the product received. Statement on your credit card would appear as VITAL-REZV If you have any questions regarding your order, please do not hesitate to reply me with questions, such that we may be able to resolve any issues as swiftly as possible. Thank you and best regards! Customer Support David Malanda Australia

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