- Report: #564972
Complaint Review: Vita's Hair Studio - Lanham Maryland
Reported By:
MJ -
Greenbelt,, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vita's Hair Studio
10565 Greenbelt Road Lanham, 20706 Maryland, United States of America
Phone:
Web:
www.vitashairstudio.com
Categories:
Business Rating:
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Vita's Hair Studio Shoddy Service + Overpriced +Unprofessional= Vitas Hair Studio Lanham, Maryland
Vita's Hair Studio consists of only one staff-Vita. Vita assured me the high cost of her service would be an investment, and recommended a custom fitted lace wig. Vita did a horrible job measuring the dimensions of my head, which resulted in a lace wig which did not fit my head properly. As a result, the lace wig needed adjusting after only one week.
I tried many times to reach Vita to schedule an appointment because the lace wig fit and looked terrible on me, but Vita was unresponsive. When Vita finally decided to answer my call, she was very unconcerned about my situation, and said she could probably fit me in her schedule in another week. Vita's unprofessional behavior, coupled with her inferior service was exacerbated by her unwillingness to address and correct her mistake. I decided to cut my losses, and consulted two stylists to help me fix Vita's shoddy service. They confirmed that Vita did a botched up job, but there was little they could do to fix the mess that Vita made on my head. Vita's substandard service left me with a very expensive and unusable lace wig.
I would urge anyone who is considering being a client of Vita's to save your money. You can get better service, professionalism, and reasonable prices by choosing another salon.
2 Updates & Rebuttals
Consumer1
Bowie,Maryland,
USA
Vita Hair Salon is con artist
#2Consumer Comment
Thu, January 21, 2016
I went to Vita's hair salon to recieve a sew in weave. At the consultation I chose my weave length, texture and style. When my appointment came Vita's assistant ask me to pick out my hair and we could get started on my wash. There were six types of texture hair to chose from, I chose the exact hair I spoke with Vita about in the consultation. When it was all said in done I went to pay and see that my bill was $1200 which was drastically more than what we discuss in the consultation, which was $795. When I ask Vita about price she said I had chose 18' inch, which I had not. I reminded her that we decided in 14' inches at the consult but she kept saying that was the hair I chose which was incorrect. But if I did pick a different length of hair I felt like she should have a) confirmed the hair length with me before doing the sew in and b) notify me the increase in the price. I took out the weave a day later because it looked like low quality hair and it was also causing me pain. This women is a con artist please do not go to her salon chose another place to get your hair done. I pretty much flush $1200 down the drain. Just bad business.
J. Wilson
Alexandria,Virginia,
Do not waste your money at this scam salon!
#3REBUTTAL Individual responds
Thu, August 22, 2013
ta salon is a rip off! Please be aware that Vita will do and say anything to get your money and will not keep her word. On consultation she will tell you one thing and charge arm and leg for her work. After that, she will just keep taking your money. Her price on any on her services are not set and she charge everyone differently. Gabrielle, her funny assistant, is trying her hardest to be polite, but in process she sound so fake and ridiculous. She is very confrontational and rude and will start argument in a secund. Do not go there, unless you have a lot of money to waste. Go to a salon where you know the price and what's included in it!
