Deluxe eye therapy and Vivacious face cream offered for a trial of $4.95 each. Website did not state anything about a commitment or membership or automatic shipment or to cancel within so many days. Received trial. Noticed later there were 2 charges for $89.10 and $89.73 on my card. Called 855-868-7724 immedialty to find out what was going on. Talked with an Anne, Naomi, Denise and they all said they couldn't get into the computer system so I finally got transferred to Carlos. He said he couldn't refund me because it was a trial offer and a trial offer includes automatic shipments. I stated it didn't say that at all on the website. He told me I agreed to it by purchasing the trial. I again told him it didn't state anthing like that anywhere. He said he couldn't help me so I asked to speak to someone else. He said do you want someone to lose their job by refunding you? I then asked to speak to a supervisor so he put me on hold and within 15 seconds I was disconnected. No resolution at this point.