- Report: #1360453
Complaint Review: Vivid Seats - Internet
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Author Confirmed
Why?
Vivid Seats
Internet, USA
Web:
Vividseats.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Vivid Seats Bad deceptive operating policies and very bad response. Chicago Internet
I placed and paid for an order for Miss Saigon tickets in NYC for April 7 through Vivid Seats. Then AFTER I placed the order I received a notification that the seller would be ready to send the tickets on April 6, THE DAY BEFORE THE EVENT!! This, of course is unacceptable from any reasonable point of view. I then IMEDIATEDLY called Vivid seats requesting that they either change the delivery date or method or refund my payment. The representative, Jessie, who claimed to be a manager, refused to help in ANY way at all. I then went on line and was shocked to see that I am by no means alone in the experience I've had! In fact the reviews were so bad (at SEVERAL different review sites), that I'm wondering whether I should ask my state's Attorney General's office to take a good look at Vivid Seats, as it would appear from their website, that they do a fair amount of business in my state, and they have MANY MANY complaints. I am VERY dissatisfied not only with their operating policies, but with their utter disregard for client satisfaction. I will never purchase so much as a movie ticket from this company!
