- Report: #990990
Complaint Review: Vivint - Provo Utah
Reported By:
Wichita, KS -
WICHITA, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vivint
5132 North 300 West, Provo, 84604 Utah, United States of America
Phone:
Web:
www.apxalarm.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vivint FKA ApexAlarm I cancelled my service, but Vivint is still sending ACH requests to my bank. Is there an agency that will make them stop? Provo, Utah
Vivint has not stopped taking money out of my bank account through ACH withdrawals even though my contract was expired and I cancelled my service with them to go with a different company. Is there any agency that I can contact to make them stop taking money from me?
1 Updates & Rebuttals
Wichita, KS
WICHITA,Kansas,
United States of America
Thank you, Vivint, for quickly apologizing and correcting your error and making it right!
#2Author of original report
Sat, March 02, 2013
After contact with Vivint regarding the complaint that I filed with Ripoff Report, they apologized and refunded the full amount of money that they had taken from my checking account.
I am very pleased with the results of my encounter with Ripoff Reports and Vivint's customer service department.
Thank you, Vivint, for quickly apologizing and correcting your error and making it right.
