- Report: #1393170
Complaint Review: Vivint - Provo Utah
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Author Not Confirmed
Why?
Vivint
Provo, Utah, USA
Phone:
800-216-5232
Web:
www.vivint.com
Categories:
Business Rating:
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Vivint Vivint Home Security Worst Customer Service Ever-Can't get out of your Contract Provo Utah
Worst customer service ever? Never deal with this company, they won't let you out of your contract. I had to sign for 6 years and had problems from day one with faulty inept installation technicians, false alarms, faulty products and ridiculous hold times when you have to call the customer service center. I fussed and fussed and they do not care.
Tried to get out of the contract after complaining and complaining and still have over a year to pay them on my 6 year contract. Speaking to managers and Supervisors does not help, they do not care. They do not listen to "recordings to ensure quality".
I will tell everyone about this company and would never recommend them. They are a total scam and ripoff to not let you out of your contract when you have problem after problem because of their company and technicians. I hate that I have over a year to keep paying these bastards!!!! Do not deal with this expensive ripoff company, get a wireless system for less than half of what I pay now. They are horrible.
