Vizio is junk
Newport,#2Author of original report
Thu, February 05, 2009
The only reason a refund was considered is because I still had the box and all of the packing materials and all of the paperwork that the tv came with including my reciept.That is the only way they will take a return and they have many requirements on all merchandise that is considered for a return or exchange. I was also told not to expect this to happen again refunds are not normally given for products purchased over a set amount of time by the store which I believe to be 15 to 90 days depending on the product but I am not sure.With that being said please dont just run out to the stores expecting this to work for you this was a very rare that a refund was given and more than likely you will be told you must contact the electronic companies warranty service center to render repairs or exchanges.
Vizio is junk
Newport,#3Author of original report
Thu, February 05, 2009
The only reason a refund was considered is because I still had the box and all of the packing materials and all of the paperwork that the tv came with including my reciept.That is the only way they will take a return and they have many requirements on all merchandise that is considered for a return or exchange. I was also told not to expect this to happen again refunds are not normally given for products purchased over a set amount of time by the store which I believe to be 15 to 90 days depending on the product but I am not sure.With that being said please dont just run out to the stores expecting this to work for you this was a very rare that a refund was given and more than likely you will be told you must contact the electronic companies warranty service center to render repairs or exchanges.
Vizio is junk
newport,#4Author of original report
Sun, February 01, 2009
I went to the retail store where I bought this piece of junk and spoke with the store managers they took pity on our issue and gave me refund to purchase a new tv at their store. You can know that I am now they proud owner of an RCA lcd 42" tv and even got the pleasure of wheeling the broken Vizio into the store in front of all the customers who most were asking questions. I got the benefit of telling 3 people who were buying flat screens while I was getting my new tv what Vizio did to me and they also purchased different brands. Please note In some rare circumstances it seems that the store manager can accept a return but does not apply to all cases.