- Report: #1499161
Complaint Review: VMInnovations Inc. - Lincoln NE
Reported By:
Chris -
Kissimmee, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
VMInnovations Inc.
1000 W. Commerce Way Lincoln, 68521 NE, United States
Phone:
402 474-7188
Web:
weed eater.com - www.Husqvarna Group.com
Categories:
Business Rating:
(0)
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VMInnovations, Inc. aka - Spreetail, LLC - 2021 Transformation Drive Suite 2500 Lincoln, NE 68508-1087 - Tel # 866 639-9320 aka - Sold me a "Defective" Battery Pack Capacity' for Hedge Trimmer Lincoln NE
I purchased a "Weed-Eater" - brand "New" 16' dual action battery powered hedge trimmer with battery & charger on August 19th, 2020 for $ 49.99 on E-Bay. It arrived on August 21st 2020 & discovered the existing "Battery Pack Capacity" was "Defective" & would "not" properly charge at all. I contacted the "Seller" VM-Express & requested a immediate "Replacement", they stated" Their "Out of Stock". Furthermore, they offer, partial refunds of $ 15.00 & $ 20.00 Dollars, to obtain a "New" battery from a local supplier in my area, if I am able to Find one....? Note: One Supplier stated "It would cost $ 68.99 For the Battery, It should be noted that "All" Parties Involved in this sad Situation, will "not" honor their Standard ( 1 ) Year Warranty on the Product(s). I had this Hedge Trimmer for only ( 1 ) day upon it's Arrival to my Home & it was Defective. They insulted me with a very "Low" Offer(s) & refused to provide a Replacement.
I contacted E-bay" & filed a complaint, they offer "Only" "One" solution & didn't considered a "Battery" Replacement & suggested I return the entire Item for a full Refund. That wasn't acceptable & needed "Only" a Battery Replacement. I than contacted the 'Manufacturer - Husqvarna for a Battery Replacement, they refused to honor the ( 1 ) Year Warranty, of a Product that, they should Stand-By & clearly made the Product. I must stress that these parties have many consumer complaints & the Better Business Bureua have rec'd negative consumer complaints.
