- Report: #295867
Complaint Review: Voip.com - Boca Raton Florida
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Voip.com
www.voip.com Boca Raton, Florida, U.S.A.
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Voip.com They lost my phone number, accused me of porting it, then charge cancellation fee Boca Raton Florida
Voip.com's support is non-existent...unless you want to troubleshoot your service in a public web forum!
Basically, voip.com allowed my number to be ported to another company, then accused me of issuing the port request, which ABSOLUTELY was not true. I then had no way of getting it back.
After 2 or 3 weeks of not having service, I decided I couldn't do anything else but cancel. It was either that or I get billed for another month's 'service'. I cancelled my account, but was hit with a $39.95 cancellation fee, which is ridiculous, given all the issues I had, plus losing my phone number to oblivion.
They subsequently have stated that I have ported my number out to 3 different companies, all of which is not true. One of the companies they said I ported my number to has not been in business in over 2 years!
Voip.com lacks competency, they lack infrastructure, and they lack integrity.
Bryan
Topeka, Kansas
U.S.A.
Basically, voip.com allowed my number to be ported to another company, then accused me of issuing the port request, which ABSOLUTELY was not true. I then had no way of getting it back.
After 2 or 3 weeks of not having service, I decided I couldn't do anything else but cancel. It was either that or I get billed for another month's 'service'. I cancelled my account, but was hit with a $39.95 cancellation fee, which is ridiculous, given all the issues I had, plus losing my phone number to oblivion.
They subsequently have stated that I have ported my number out to 3 different companies, all of which is not true. One of the companies they said I ported my number to has not been in business in over 2 years!
Voip.com lacks competency, they lack infrastructure, and they lack integrity.
Bryan
Topeka, Kansas
U.S.A.
