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  • Report:  #630632

Complaint Review: Volaris Airlines - Tijuana Internet

Reported By:
gwsmith80 - Olympia, Washington, United States of America
Submitted:
Updated:

Volaris Airlines
Tijuana, Internet, United States of America
Phone:
866-988-3527
Web:
www.volaris.com.mx
Categories:
Tell us has your experience with this business or person been good? What's this?
I was contacted by my credit card compay because of suspicious activity on my account. Apparently Volaris, a Mexican airline based in Tijuana, was trying to make unauthorized charges my account. I have never heard of this airline until today. We have blocked the charges.


2 Updates & Rebuttals

gwsmith80

Olympia,
Washington,
USA
You are probably right

#2Author of original report

Thu, August 12, 2010

Up to a point. I do fault the indiviual with my credit card, but also the airline. Since this was an internet or telephone purchase, the airline failed to check the 3-digit code that would verify that the person actually had the card.

My credit card company immediately cancelled the card and issued a new one.


Flynrider

Phoenix,
Arizona,
USA
More likely

#3Consumer Comment

Wed, August 11, 2010

   The more likely scenario is that someone with your stolen card info was trying to use it to buy a ticket from the airline.  Do you have any reason to believe the airline was involved?

   Last time my card numbers were stolen, somebody tried to buy a lot of shoes at a Nike outlet in Japan.   I'm pretty sure that Nike was not in on the scam.

 

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