Brooke
California,#2Author of original report
Mon, September 24, 2012
Jim,
Please note the website that you are on. Ripoff Report. I indeed was ripped off!
I am assuming that you are a car salesmen. When a dealer tells you that
they have it taken care of your lease, and they write their own payoff
number down, one would think that the dealer did their due diligence on
calling for your payoff. I have dealt with many of dealers, and in fact
was married to one, and they have all gotten my pay off before they
agreed to sell me a car. VW financial actually called me today to
apologize and agreed that what happened to me was unjust, and offered me
a better interest rate today. Now I agree that I should of known what
my payoff was before going there, but after being told that "all was
good" with my lease by the salesmen and 3 managers, I figured that "all
was good." Of course I have learned my lesson and will never take a
salesmens word for it ever again, but the fact of the matter is that
what they did was completely wrong and I was swindled. My lack of not
knowing what my payoff was will never make this just.
Jim
Orlando,#3Consumer Comment
Sun, September 23, 2012
You told them even before you walked in you wanted a NEW car. The first thing they do is try to play the bait and switch and try to sell you a used car at a new car price. Umm, does that tell you anything? Right then and there you had enough info to know what you were dealing with but you stayed. Then incredibly you go there not having a clue as to what the payoff was on that FLEASE! No matter what it was, do you actually think the amount just disappears?
If its 1000 or 5000 the amount the dealer pays to end the FLEASE gets charged back to you! How can you even evaluate the quality of the transaction if you don't know what the numbers are? They knew that and based on your lack of knowledge of being a smart consumer they moved in for the kill. I can't imagine what kind of bogus, add on, phoney fees you paid. Did they take advantage of you? Probably. Should they have taken advantage of you? No. In the end, you allowed them to by your lack of knowledge of the numbers involved here. Incredible.