Tech1
Laurel,#2Consumer Comment
Fri, December 02, 2011
It's called back order and the parts place keeps changing the ETA it happens. I had a wiring harness that took it 6 months to be made and they changed the arrival date 18 times. It happens. I'm sorry for you inconvenience.
Trust me they want to fix you car they are just a the mercy of international shipping
Robert
Irvine,#3Consumer Comment
Mon, November 14, 2011
Florida appears to have a pretty good Lemon Law, as it not only covers the number of repairs but the time the car has been in for repair. From the Florida Attorney Generals web site..
http://myfloridalegal.com/pages.nsf/Main/a510d1364b15502a85256cc9005da68a
If the vehicle is in and out of the authorized repair shop for repair of one or more different problems for 15 or more cumulative days, the consumer must give written notification of this fact to the manufacturer (not the dealer), by certified, registered or express mail. Check the warranty book or owners manual or other written manufacturer supplement for the address given by the manufacturer. A Motor Vehicle Defect Notification form may used for this purpose. Click here for the Instructions and Motor Vehicle Defect Notification form. After the manufacturers receipt of the notification, the manufacturer or its authorized service agent must have at least one opportunity to
inspect or repair the vehicle. The consumer may be eligible for a purchase price refund or a replacement vehicle if the vehicle is out of service for repair of one or more nonconformities for a cumulative total
of 30 or more days.
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- If I understand your post and read the info from the AG site, since your car has been in their shop for 15 days you can send a letter to the Mfg. From there they basically have one more chance to fix it within 30 days or they may be required to either replace the car or refund your cost. The only unknown is if this time includes the time waiting for parts. If so then this may not apply. But at least this is enough that you may want to investigate it a bit further.