- Report: #1181306
Complaint Review: Volusion Inc - Internet
-
Author Not Confirmed
Why?
Volusion Inc
Internet, USA
Phone:
1-800-646-3517
Web:
www.Volusion.com
Categories:
Business Rating:
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Volusion Inc DO NOT BUY VOLUSION!!! Internet
VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2 months and never went live because I saw this $65 merchant fee charge debited from my bank account. You can't find this charge anywhere online at all until the bill comes in the mail after you already have your money taken out. So I canceled my account because I felt like it is shady to hide that big of a charge from their customers and I still got charged the $65 fee after my account was cancelled for a month! They said I had to send and email and call...WTF?! Calling isn't good enough? It would have been nice of them to tell me when I was on the phone with them but NO they wanted my money so they charged me another month even thought I never even used my merchant account. When I called in to get a refund today they wouldn't issue me one even though they took the payment out today. So in total I spent $373 for 2 months of volusion account on top of a $175 merchant fee which I never used, That's $548 for 2 months not to mention all the time it took to build my website only to cancel it and have to go to a new platform and start all over again. DON'T GET RIPPED OFF!!! I switched to Shopify and am very happy there.
