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  • Report:  #220222

Complaint Review: Vonage VOIP Telephone Co. - Groveport Ohio

Reported By:
- College Park, Georgia,
Submitted:
Updated:

Vonage VOIP Telephone Co.
2450 Spiegel Dr. Groveport, 43125 Ohio, U.S.A.
Phone:
800-760-2744
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Vonage account was never utilized by me

Vonage added an extra phone number to the account

without my permission

Vonage assigned me a Westchester, NY phone number that belonged to a Westchester, NY resident for 20 years.

My friends called the number and spoke with the lady that told them she had the same phone number for years in NY

I live in Georgia and wanted a NY phone number

Vonage told me the NY phone number would work with 911 but it did not so Vonage also assigned me a Georgia phone number which I did not authorize

Vonage charged me for 4 months of usage which I never utilized Vonage VOIP

Vonage sent me the wrong equipment twice. I paid out of my pocket to send the wrong equipment back to Vonage.

I tried to Cancel the Vonage account via e-mails sent to me from Vonage which Vonage ignored

I called Vonage numerous times to Cancel the account. Vonage ignored my request for Cancellation numerous times.

During one call of Cancellation, I requested to to speak to a Supv and was told 60.00 was going to be sent back to me which never was done

Vonage deals with foreigners that I could not understand

what they were saying or doing

Eva

College Park, Georgia
U.S.A.


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