- Report: #501720
Complaint Review: VRBO - Vacation Rentals By Owner - Austin Texas
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Author Not Confirmed
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VRBO - Vacation Rentals By Owner
3801 S Capital of Texas Hwy #150 Austin, 78704 Texas, United States of America
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VRBO - Vacation Rentals By Owner Vacation - Rentals by Pwner VRBO Listing#209817 Vacation home deposit scam!--Rip off! Austin, Texas
We booked our stay for labor day weekend 2009 at this vacation home
through VRBO.com, listing #209817 . http://www.vrbo.com/209817 I booked
directly from the owner on the phone and paid $1345+$500 security
deposit. Before we left after the vacation, we cleaned up the whole house and even
vacuumed every room and carpet. I am expecting my deposit back but she
informed me I have done a lot of damages to her house so she forfeit
all our deposit. I was in shock and she send me pictures of some
scratches on an old library table. I swear none of us has done that
damage to the table and we should have seen the scratches during our
stay if it was there before we left.
I am not paying $500 for a few scratches that had nothing to do with us!!!
During our stay the owner refused to provide trash bags and laundry detergent for us. In summary the owner (Debbie TeWell) try to scam our $500 deposit by falsely accusing us of damages we haven't done. I contacted VRBO but I never heard from them.
I am not paying $500 for a few scratches that had nothing to do with us!!!
During our stay the owner refused to provide trash bags and laundry detergent for us. In summary the owner (Debbie TeWell) try to scam our $500 deposit by falsely accusing us of damages we haven't done. I contacted VRBO but I never heard from them.
