- Report: #1010753
Complaint Review: VUDU - Internet
Reported By:
Jaz -
San Francisco, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
VUDU
Internet, United States of America
Phone:
1-408-554-8838
Web:
www.vudu.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VUDU Absolute Ripoff, non-responsive, worthless, Internet
For over a month I've been trying to watch a movie from VUDU; first on my computer , then on my Roku as they told me it would be easier. I didn't get the constant buffering other people spoke of; I got nothing at all.
Well, not exactly nothing. I've gotten messages saying that there was insufficeint funds on my card (not at all true), that my card is not registered with them (untrue), and that I need to update my info (done over a month ago). I send e-mails but no one ever responds. I've tried calling but I only get a recording saying the are closed. (yes, I did call before 8PM).
My next step will be to contact their CEO Mark Jung and someone at the top at Walmart. You have to send a real letter as those people's e-mail addresses aren't listed. I'll let you know what kind of response I get.
Well, not exactly nothing. I've gotten messages saying that there was insufficeint funds on my card (not at all true), that my card is not registered with them (untrue), and that I need to update my info (done over a month ago). I send e-mails but no one ever responds. I've tried calling but I only get a recording saying the are closed. (yes, I did call before 8PM).
My next step will be to contact their CEO Mark Jung and someone at the top at Walmart. You have to send a real letter as those people's e-mail addresses aren't listed. I'll let you know what kind of response I get.
