- Report: #1119320
Complaint Review: WageWorks - Chicago Illinois
-
Author Not Confirmed
Why?
WageWorks
Chicago, Illinois, USA
Phone:
877-924-3967
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WageWorks WageWorks handles United Health Care COBRA - VERY INCOMPETENTLY Chicago Illinois
There is far too much in the way of specifics to document all of the problems. Here is a basic summary:
1) WageWorks was assigned to process my COBRA benefits
2) They have dropped the ball so many times it is ridiculous
3) I have been very courteous & always had all of my info ready when calling them
4) Thjey provided lots of misinformation
5) The representatives, while basically friendly, are not authorized to help & are under-trained
6) After a month of phone calls, I still have no health care & am having medical issues & problems directly resulting from lack of health care
Whoever contracted them probably got a great deal & saved their institution money, but were either unaware or uninformed that WageWorks is a very poor vendor.
