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  • Report:  #184973

Complaint Review: Wal-Mart Supercenter Store #2626 - Live Oak Florida

Reported By:
- Live Oak, Florida,
Submitted:
Updated:

Wal-Mart Supercenter Store #2626
6868 U.S. Hwy 129 Live Oak, 32060 Florida, U.S.A.
Phone:
386-330-2488
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Statement

On May 9, 2005 MY FAMILY And Me were shopping at the Wal-Mart store in Live Oak, Fl.Arriving at the cash register I had two separate shopping cart (one that the kids were in and the other for the merchandise). I was trying to pay for the merchandise, but I gave the Cashier the wrong card. During this time, the cashier was very bothered by the fact that we were speaking Spanish. I noticed her impatience and told my husband that I would get my wallet that was inside the car.

When I was heading back to the store, my husband was hysterical telling me that the Cashier was accusing him of stealing a pack of gum and security was being called. I told my husband that we need to turn around and see what is going on. I arrived at that Customer Service Department and I asked to speak to the manager. A tall blonde lady between 30-40 yrs of age came rushing out accusing my husband of child abuse. The cahier that accused my husband was standing next to her. The Cashier told me that my husband picked up my son from the ground by one hand and slammed him back down because my son would not let go of the pack of gum and then my husband threw the pack of gum at her (Cashier). During this time, Wal-Mart's employees, security and two other personnel holding some type of management position one an older man with reddish or brown hair between 50-60yrs old, and the tall blonde lady between 30-40yrs old (I describe at the beginning of the letter), were crowding around us and the older man holding some type of management position told us that we were being detained and could not leave. Meanwhile, my husband and I

were scared for our son's well being because of the false child abuse accusation that the cashier made, and the way that the employees were surrounding us made my husband and myself feel like criminals, and we also feared they had the authority to take our child away. The manager (the older man) and security never once told us we were free to go on the contrary

They said we were being detained. My husband suffers from a condition that worsens under pressure or any situation that causes him distress. I told Wal-Mart's manager (an older man with reddish or brown hair between the age of 50-60) because my husband was having panic attacks, and he said, it didn't matter to him. During this time, security gathered around us in a tight circle. It felt as if Wal-Mart's security personnel were holding in the criminals before they could escape. The older man that held some type of management position insisted in quiet tone that we should follow him to a back room, we quickly refused because we feared again for

our safety. They were already surrounding us in a threatening manner, and we could only imagine what would have happened inside the back room.

The police officer arrived and the cashier that accused my husband of child abuse was called to tell the officer her side of the story. When the cashier first told me the story of what my husband did to my son; in which, my husband picked my son by one arm from the ground and threw him real hard in the shopping cart and than the cashier told the officer that my husband didn't pick up my son from the ground by one arm and that my son was already in the cart, and the cashier also said that my husband didn't slam my son. inside the shopping cart, like she first told me in front of another manager and the cashier also said that my husband snatched the gum out of my son's hand a bit ruff and that caused him to fall back down inside the cart and not that my husband slammed my son back inside the cart, with each time the cashier told the story, the intensity of the abuse lowered a degree or two. The abuse started with us by the cashier and was continued by Wal-Mart's employess by being held against our will at the store and aggravating my husbands condition through a false detainment and by being treated as criminals with false accusations and being publicly humiliated and discredited through finger pointing by Wal-Mart's management staff

After the officer questioned the cashier that wanted to accuse my husband of abuse, the officer called a second witness, another Wal-Mart employee, whose name is also on the report. The second witness was asked some direct questions of what she saw, but once the second witness was being questioned by the officer her answers were very brief and incomplete, and she had a half grin on her face that questioned her sincerity. The officer quickly dismissed the second Witness, and soon after that, the officer didn't find any cause to fit the child abuse accusations, so the officer quickly dismissed us too. On our way to the VA hospital in lake city, Fl, my husband quickly pulled over because his chest pains were getting worse, to the point that he said he couldn't make it to VA that to take him to Shands in Live Oak, Fl. We arrived and went straight back to the ER, where he was treated with a couple of doses of nitroglycerin, aspirin and other medical remedies in order to get his heart beat to slow down. The following days we spent them in fear knowing that The Department of Children and Families was coming to inspect our living conditions in order to see if my children were living in an abused environment. Any parent that is a loving and a good parent would relate to feelings of fear and helplessness if there could be a chance that your children could be taken away. DCF found nothing to hold up the child

abuse accusation, and DCF questioned the very reason of the call in the first place. I know that all calls must be checked up by DCF, but there was some mentioning that someone called DCF the following day besides the officer that had to contact DCF on child abuse complaints.

To This Date They Are tryin to deport us to Puerto Rico and staing that we as Puertoricans are iligal aliens and are to be deported

Rafael

Live Oak, Florida
U.S.A.

Click here to read other Rip Off Reports on Wal-mart


16 Updates & Rebuttals

Nick

Hollywood,
California,
U.S.A.
Here comes Sir Toddoknight, Slayer of Walmanites, bringing victory to retail shoppers everywhere!

#2Consumer Suggestion

Fri, April 14, 2006

How did I know Todd would be here? This discussion is about to go to proverbial he][. Sherri, I applaud your effort at "helping" Todd find the inaccuracies in this story. That way, his next fabricated posting will be that much more convincing. I feel sorry for the OP. He is about to get the most shoddy, inaccurate advice from Sir Toddoknight.


Rafael

Live Oak,
Florida,
U.S.A.
What we learn in this process

#3Consumer Comment

Fri, April 14, 2006

1-I am a born US citizen 2-Because I am a 100% disable veteran I have no rigths in this store. and can be abuse any time they are please to. 3-After This we decide to move from here We don't want to live in a place like this. 4- The cashier that start all this gave false name and address to the police and the store don't want to produce her for interviewing. 5-we were offer a out of court settelment and we accepted so we dont have to remember this again and again in a court procidiur. 6-No Matter what we feel we were abuse as a family. And yes And Employee told me taht we better go back to "PR Mexico". 7-I will never again set a foot in this particular store. 8-there is no amount of money that can pay for the fear and humilation we felt that nigth.


Leticia

Anytown,
Other,
U.S.A.
TO SHERRI

#4Consumer Comment

Thu, April 13, 2006

But where does the OP mention the fear about being deported. They just mention what Wal-mart is still saying. Considering the fact that I am Puerto Rican, I know that (at least in my family) we have a problem with saying too much.(Normally things that really have no bearing on the whole picture but does fit in.) maybe it was that. On here I normally type out my response and then go back and check it, I've been known to take out entire paragraphs, or sometimes just a sentence that I thought helped things out. (I learned the hard way, when something I unintentionally added, was slammed, I realized it took away from what I said.) So it may be just a case of that.


Leticia

Anytown,
Other,
U.S.A.
TO SHERRI

#5Consumer Comment

Thu, April 13, 2006

But where does the OP mention the fear about being deported. They just mention what Wal-mart is still saying. Considering the fact that I am Puerto Rican, I know that (at least in my family) we have a problem with saying too much.(Normally things that really have no bearing on the whole picture but does fit in.) maybe it was that. On here I normally type out my response and then go back and check it, I've been known to take out entire paragraphs, or sometimes just a sentence that I thought helped things out. (I learned the hard way, when something I unintentionally added, was slammed, I realized it took away from what I said.) So it may be just a case of that.


Leticia

Anytown,
Other,
U.S.A.
TO SHERRI

#6Consumer Comment

Thu, April 13, 2006

But where does the OP mention the fear about being deported. They just mention what Wal-mart is still saying. Considering the fact that I am Puerto Rican, I know that (at least in my family) we have a problem with saying too much.(Normally things that really have no bearing on the whole picture but does fit in.) maybe it was that. On here I normally type out my response and then go back and check it, I've been known to take out entire paragraphs, or sometimes just a sentence that I thought helped things out. (I learned the hard way, when something I unintentionally added, was slammed, I realized it took away from what I said.) So it may be just a case of that.


Leticia

Anytown,
Other,
U.S.A.
TO SHERRI

#7Consumer Comment

Thu, April 13, 2006

But where does the OP mention the fear about being deported. They just mention what Wal-mart is still saying. Considering the fact that I am Puerto Rican, I know that (at least in my family) we have a problem with saying too much.(Normally things that really have no bearing on the whole picture but does fit in.) maybe it was that. On here I normally type out my response and then go back and check it, I've been known to take out entire paragraphs, or sometimes just a sentence that I thought helped things out. (I learned the hard way, when something I unintentionally added, was slammed, I realized it took away from what I said.) So it may be just a case of that.


Sherri

Piedmont,
California,
U.S.A.
TODD, I WOULD AGREE WITH YOU, BUT...

#8Consumer Comment

Thu, April 13, 2006

There are a couple of other MAJOR holes in the story..read the posting carefully and come back and tell me what they are.


Todd

Columbia,
South Carolina,
U.S.A.
Correction To My Last Posting:

#9Consumer Suggestion

Thu, April 13, 2006

I would not use the "deportation statement" as a reason to through out her report. It could be she was very upset over the issue, and may have misunderstood the claims by WalMart. They may have said that to her, and she did not know her rights, and then was upset when she wrote this report. I pray she has victory.


Sherri

Piedmont,
California,
U.S.A.
TO LETICIA:

#10Consumer Comment

Thu, April 13, 2006

"To This Date They Are tryin to deport us to Puerto Rico and staing that we as Puertoricans are iligal aliens and are to be deported" It was in the very last paragraph.


Leticia

Anytown,
Other,
U.S.A.
To the last 2 posters.

#11Consumer Comment

Wed, April 12, 2006

Where did the OP ever say she was afraid of being deported? She mentioned that she was afraid of LOSING HER CHILDREN! A fear that I completely understand. Now I have to be afraid for taking candy or something one of my kids pick up from them in the wrong way??? If someone could someone please explain to me the proper way to take something from your child without being accused of child abuse. What she went through was completely wrong!


Todd

Columbia,
South Carolina,
U.S.A.
I was Wondering The Same Thing...

#12Consumer Comment

Wed, April 12, 2006

Sherri, I was wondering the samething. I just felt it could be they are very upset. I would use that as an issue to throw out the report just over that.


Todd

Columbia,
South Carolina,
U.S.A.
I was Wondering The Same Thing...

#13Consumer Comment

Wed, April 12, 2006

Sherri, I was wondering the samething. I just felt it could be they are very upset. I would use that as an issue to throw out the report just over that.


Todd

Columbia,
South Carolina,
U.S.A.
I was Wondering The Same Thing...

#14Consumer Comment

Wed, April 12, 2006

Sherri, I was wondering the samething. I just felt it could be they are very upset. I would use that as an issue to throw out the report just over that.


Todd

Columbia,
South Carolina,
U.S.A.
I was Wondering The Same Thing...

#15Consumer Comment

Wed, April 12, 2006

Sherri, I was wondering the samething. I just felt it could be they are very upset. I would use that as an issue to throw out the report just over that.


Sherri

Piedmont,
California,
U.S.A.
THIS HAS THE FEEL OF A FAKE REPORT...

#16Consumer Comment

Wed, April 12, 2006

Main reason being that being that Puerto Rico is a territory of the United States amd that travel is freely permitted between Puerto Rico and the mainland USA, so why would threats of deportation scare "Rafael"? A Puerto Rican would KNOW that there are no immigration issues. How can they try to "deport" someone who isn't illegal to begin with?


Ruth

Lake Oswego,
Oregon,
U.S.A.
Okay are you legal citizens?

#17Consumer Comment

Wed, April 12, 2006

i read your report with much dismay, having a heart defect I take norvasc for, I can sympathize with your husbands anxiety, I know from experience when I get upset, my heart just pounds, I take an aspirin a day for that condition as well. I have read alot of wal mart reports and some I agree with some I believe are just trash ( my opinion) but for some reason I believe you, I don't think it was of your race though, I am beginning to wonder if the LP's at wal mart are abusing thier power, what I mean is there is a common thread of people being forcibly detained, I have no idea why the child came into it at all, I havea couple of questions and they are JUST questions 1. Are you in this country legally?If so then I think it may be difficult to sned you back, are you taking measures to be LEGAL CITIZENS?That is if you are here legally , I mean are you in the process? 2.Were there charges filed? if there were they may be able to send you back,becuase of the crime thing. 3. have you sought legal counsel?legal aide is free and I know that immingrants ( for lack of better wording)Have legal aid for free in some states. 4. Does your husband have a temper? What does he say happened? Now mind oyou Iam NOT judging you at all, I am just curious.

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