Dogdonut
Mukwonago,#2UPDATE EX-employee responds
Sat, May 16, 2009
My Lovastatin was shorted 30 tablets. I get 60 per month and only received 30. They gave me the other 30 when I called back. Due to staffing reductions in the RX department there are bound to be many more mistakes. I used to be a MGT with Walgreen's and there are lots of errors with RX due to short staffing in RX.
Dogdonut
Mukwonago,#3UPDATE EX-employee responds
Sat, May 16, 2009
My Lovastatin was shorted 30 tablets. I get 60 per month and only received 30. They gave me the other 30 when I called back. Due to staffing reductions in the RX department there are bound to be many more mistakes. I used to be a MGT with Walgreen's and there are lots of errors with RX due to short staffing in RX.
Dogdonut
Mukwonago,#4UPDATE EX-employee responds
Sat, May 16, 2009
My Lovastatin was shorted 30 tablets. I get 60 per month and only received 30. They gave me the other 30 when I called back. Due to staffing reductions in the RX department there are bound to be many more mistakes. I used to be a MGT with Walgreen's and there are lots of errors with RX due to short staffing in RX.
Excsco
Orange,#5Consumer Comment
Thu, April 30, 2009
Until recently, I never used a pill organizer, but I recommend them now. Our insurance will not pay for a refill until you have only a few days supply left. Well, I was down to three days from being out of my blood pressure medicine, I called it in, and when my husband went to pick it up a couple of days later, they tried to charge him full price. Apparently, their records reflected that I still had 10 pills at home. I actually had none. So I either had to go several days without my blood pressure medicine, (bad idea), or pay full price.($85.00) The only way this could have happened is if they had miscounted my pills... missing one here and one there over the course of several months until I was short a week's worth or more. I am on a number medications, and they were prescribed at different times, so they need to be refilled at different times. In other words, it's not unusual for me to have 20 of one pill, 10 of another, and 5 of another, so being off by one or two pills was easier to overlook than if they all ran out at the same time... I got a pill organizer to keep better track, and kept coming up short, so we have changed pharmacies twice since then. The second (CVS) was even worse. My doctor's office would call in prescriptions, and they would have "no record" of them. One time they had no record of me! This happened at least half a dozen times and we got so fed up, we finally turned to a family owned pharmacy in our neighborhood. It's not as convenient, they close at 6:00pm during the week and are closed on weekends, but at least they can count. They act like missing a few pills is no big deal, but besides needing the medication, we paid for each and every one of those pills. I don't care if it cost a dime, charging for something that is not there is a rip off. (And I doubt if many pills are only a dime each). We should be able to trust professionals to do their job right, but unfortunately we have to check their work for mistakes. If they can't count accurately, have they gotten the dosage right? Is it the proper strength? Is it even the right drug? How do we check for THAT? My grandfather was a pharmacist. Owned his own pharmacy in fact. My dad and his sister worked in his drug store until they left for college, and from what I have heard, HIS customers didn't have to count their pills when they got home. And one last thing. My son is a pharmacy tech, and he makes almost twice the current minimum wage. The tech that was rude to you just wasn't raised (or trained) right.
Leann
Springfield,#6Consumer Comment
Wed, April 29, 2009
I can understand your feelings on this incident. That would be very maddening. I would suggest you counting your pills right there at the pharmacy counter. That way there would be no disputes. I just can't understand how a prescription gets counted incorrectly three times; once by the manager! I too take pain medication but have never thought to count to make sure I have the right amount. Next time I will because you know as well as I do how important it is to have the right amount.
Leann
Springfield,#7Consumer Comment
Wed, April 29, 2009
I can understand your feelings on this incident. That would be very maddening. I would suggest you counting your pills right there at the pharmacy counter. That way there would be no disputes. I just can't understand how a prescription gets counted incorrectly three times; once by the manager! I too take pain medication but have never thought to count to make sure I have the right amount. Next time I will because you know as well as I do how important it is to have the right amount.
Leann
Springfield,#8Consumer Comment
Wed, April 29, 2009
I can understand your feelings on this incident. That would be very maddening. I would suggest you counting your pills right there at the pharmacy counter. That way there would be no disputes. I just can't understand how a prescription gets counted incorrectly three times; once by the manager! I too take pain medication but have never thought to count to make sure I have the right amount. Next time I will because you know as well as I do how important it is to have the right amount.
Leann
Springfield,#9Consumer Comment
Wed, April 29, 2009
I can understand your feelings on this incident. That would be very maddening. I would suggest you counting your pills right there at the pharmacy counter. That way there would be no disputes. I just can't understand how a prescription gets counted incorrectly three times; once by the manager! I too take pain medication but have never thought to count to make sure I have the right amount. Next time I will because you know as well as I do how important it is to have the right amount.