Wagmgr
Beaverton,#2UPDATE Employee
Wed, July 29, 2009
Let me start off by saying that I am sorry you had a bad experience at Walgreens. While all employees take a mandatory training program on the Prescription Savings Club, unfortunately most cashiers blow it off as it is only one of many computer courses taken before their first day on the cash register. In most stores, the more experienced cashiers/non-managers know how to use the program, but given how rare such transactions are on non-pharmacy registers (1-2 times a month for most stores), most employees either forget over time or have never run such a transaction practically. I realize it is frustrating, but if you or others do encounter such a situation with an inexperienced employee, we ask for your patience so that the new employee can be shown properly how to perform the transaction so that this is not a recurring problem. Cheers, -Chris in Portland
Torx
Torxville,#3Author of original report
Sun, July 19, 2009
Perhaps you could tell us how to get "two or three times your money back". This must be in the VERY small print. I know W staff can do it in their sleep. From the way the stores are run, most ARE sleeping.
Torx
Torxville,#4Author of original report
Sun, July 19, 2009
Perhaps you could tell us how to get "two or three times your money back". This must be in the VERY small print. I know W staff can do it in their sleep. From the way the stores are run, most ARE sleeping.
Torx
Torxville,#5Author of original report
Sun, July 19, 2009
Perhaps you could tell us how to get "two or three times your money back". This must be in the VERY small print. I know W staff can do it in their sleep. From the way the stores are run, most ARE sleeping.
Torx
Torxville,#6Author of original report
Sun, July 19, 2009
Perhaps you could tell us how to get "two or three times your money back". This must be in the VERY small print. I know W staff can do it in their sleep. From the way the stores are run, most ARE sleeping.
Kitty
Oak Creek,#7UPDATE Employee
Thu, July 16, 2009
It always has said 10% back. It doesn't say 10% off. I believe some of the advertisement says it's LIKE 10% off. When you swipe your card the next purchase, it uses that balance you earned last time, applies it to the current balance. Go wherever you choose, but don't cry ripoff because you can't read. While the whole "baffling" of the staff shouldn't have happened, were you at a new store? It baffled me, the first person to use the W discount card, for a whole 20 seconds. I can tell you, my store can do it in their sleep. I'm sorry for the ding dongs you have encountered, but what do you expect at $6.75 an hour? Get what you pay for. Even walmart pays better. If you buy the walgreens brand items, you can get 2 to 3 times your money back. One of my coworkers kept track of it. It was nuts. Cheers.