Complaint Review: Waller Truck Co Inc. - Excelsior Springs Missouri

One thing a person should always do, wether it be turning in a truck, apartment, rental car, is take pictures! I have switched trucking companies 2 times in 9 years and both times the companies tried the same old thing like trying to charge me for cleaning, transporting truck to the main terminal, ect.. ect.. My last company tried to hold $600.oo back frome me for this b.s., unfortunatly when i drove the 300miles to there main office and walked in with a handful of photos of the truck and a signed receipt from the terminal manager were i turned the truck in they not only paid me my 600 but also an extra 150 for my time and effort of having to drive up there. I also received a one on one apology from the president of the company! Remember the common thought patterns of companies these days is stick it to the employee who quits, especially this seems true with most trucking companies. It is up to you to take every precaution you can to cover your butt!

Dave, at the moment Im not really sure what you can do to this guy. I mean yeah he is really pulling some fast ones. So I would try to think of all the illegal things he is doing. (I'm sure he's cheating on his taxes, stuff like that) then I would call up places like the labor board, I think theres a division of wage and hour law, so get in touch with them, maybe the attorney general, and I guess it couldnt help to report him to the BBB. Your off to a good start just getting the word out, and giving them a BAD name. You might also think about small claims court to get your proper pay. I think theres like a $50 filing fee. But if you go on Judge Judy or something like that, you can get that waived and even get a little money for appearing. (just a crazy thought, but you could really embarass this guy on national tv, as Im sure she would "let him have it") In this kinda situation where your not really sure of your options, or could be a hassle to get fair treatment (your word against his etc, etc.) Sometimes people have been known to result to vandalism. Sounds like this guy has a fleet of trucks that he really cares about. Be a shame if some of them got damaged. Also business's pay insurance on their property, So even if a front window got broken out or something, and they turn it in on insurance, there rates are gonna go up.. Good luck! ps... It sounds like you dont have any issues with their other drivers, but if you did-(you know, like a company kissass or something) and theres one of those 800 "hows my driving" type numbers on the truck, you could make their life difficult for them by making alot of calls. (be careful about caller id---plus 800 numbers track where your calling from anyway for billing purposes) Also if you call the local police departments alot (again anonymously--you can use your wife for variety) and say things like "man this crazy f*k in the waller truck almost took me out!", pretty soon theyre gonna get the idea this guy is "pushing his guys too hard" and "start watching" his trucks. But it sounds like you really just had issues with Timmy and the dispatchers. You could make their lives hard for them (for a little while) by going to Radio Shack (if you can find one these days where the people know about electronics) and getting yourself a radio on the same frequency. (or if you happened to still have a set of keys to the truck, or the window somehow "got smashed", you could help yourself to a free one) Put the radio in a car or something mobile, and dont stay in the same place too long...Eventually there gonna probably hafta change their frequencies (and your radio wont be as much fun) BUT if theyve got a lot of trucks it aint gonna be cheap replacing or upgrading all those radios, plus the dispacther station...(Say Hi to Sue for me!)