My wife and i purchased 2 nextbok tablets with the 2 year replacement. After a month mine would charge anymore. My wifes broke. I attempted to file 2 seperate claims and was talk down too as if i did something wrong. They sent 1 giftcard to cover one tablet. And sent 2 shipping labels. I sent both tablets in and only recieved 1 giftcard. And an email saying sorry for the incovience however we cannot process your claim at this time. Wtf. You took both of my tablets. What do you mean