1, Report:
#1482364
Posted Date:
Jul 23 2019
Asurion/Walmart Product Care Plan Lied Now Trying To Cover Up The Lie Saying That I Damage My Own TV Panel That Is Now DISCONTIUED! Tennessee Nashvill
Asurion/Walmart Care Plan had A&M TV Repair Sevice pick my tv up to be fixed, after my tv was returned I immeditly checked it, I dicovered that my componets didn't no longer work and that debris was sticking out the top, it was sent out a second time to AVR TV Repair but denied fixi...
Entity
Categories: Insurance, Insurance fraud
2, Report:
#1463147
Posted Date:
Oct 02 2018
Asurion WalMart Protection Plans Asurion, WalMart Extended Warranty, WalMart Warranty Asurion Walmart Product Care Plan 2 year warranty is not an extended warranty as I was told Nashville Tennessee
I purchased a new expensive light from WalMart and added the Product Care Plan thinking I was purchasing an extended warranty for it. I was told that the warranty covers the product beyond the manufacturer warranty so I buy the ...
Entity
Categories: PRODUCT CARE PLAN
3, Report:
#1449543
Posted Date:
Jun 29 2018
Walmart Product care plan They told me waterslide is covered under the plan, now they are telling me they sold me in error when i am filing a cliam
They told me waterslide is covered under the plan, now they are telling me they sold me in error when i am filing a cliam.
Entity
Categories: Fraud
4, Report:
#1447838
Posted Date:
Jun 18 2018
WALMART PRODUCT CARE PLAN ASURION Wanted me to send again a TV that they repaired on April and same problem ocurred last night. Delray Beach FL
TV unable to turn ON. This situation first happened on 3/28. Called them asking for help and was told about the steps in order for them to attend my request. I followed all their instructions. From that day until I received back my TV were almost 20 days. Same problem ocurre...
Entity
Categories: PRODUCT CARE PLAN
5, Report:
#1443935
Posted Date:
May 21 2018
Walmart Product Care Plan Soluto by Asurion FLC Service Solutions Nester LeBron Ripped me off Nashville Tennessee
For the past five years, my big screen televisions were covered under Walmart Product Care Plan and within the first year of having my 45’ it went out, they attempted to service it, and within days of having it, decided that it couldn’t be repaired and sent me a Walmart eGift Ca...
Entity
Categories: Television Parts & Services
6, Report:
#1442102
Posted Date:
May 09 2018
Asurion Walmart Product Care Plan 3 year warranty is not an extended warranty as the Walmart cashier told us sterling virginia
We purchased a new TV at Walmart in 2015. Of course the cashier wants to sell the extra warranty and tells us this covers the product beyond the manufacturer warranty. We buy the 3 year warranty thinking this covers over and above the warranty for 3 extra years. When the TV quits 3 ...
Entity
Categories: Audio & Electronic Retail Stores, Warranty Service scam
7, Report:
#1429040
Posted Date:
Feb 13 2018
Asurion extended warranties on behalf of Wal-Mart Asurion claims liquid damage and refused to fix our tv covered under extended warranty.....
We do not agree with Asurion’s position.We want this incident to be ESCALATED to the next level for satisfaction.HOW can one ribbon cable with “alleged” water damage be proven?Do you have pictures?IF this was so [and we seriously DOUBT this!] how could just 12” of the screen...
Entity
Categories: Television Parts & Services
8, Report:
#1420844
Posted Date:
Jan 03 2018
Walmart product care plan I purchased a 4 yr product care plan after one year of product failure walmart wants me to take it up with the manufacturer directly. Uvalde Texas
I purchased a fence charger back in dec 2016 and purchased a product care plan for 4 yrs which states covers everything with no hassles even the shipping since i know manufacturers are a pain to deal with when it comes to warranty issue. In jan 2018 the product failed and so i went ...
Entity
Categories: Extended care plan
9, Report:
#1420389
Posted Date:
Jan 02 2018
asurion insurance services Walmart Product Care Plan They have given me the run-around just to receive my refund for a tablet purchased with the Wal-Mart Care Plan Tennessee
I have a Walmart care plan on my Samsung Galaxy Tab A and I have yet to receive my giftcard via email. I submitted a claim for my Samsung Galaxy Tab A and was initially informed that I could choose a replacement. When I went online to get a replacement the tablets offered were 1/3...
Entity
Categories: Cell phone insurance
10, Report:
#1413684
Posted Date:
Nov 27 2017
Walmart Mobile Product Care Plan (Asurion) Walmart Product Care Plan / Walmart Mobile Care Plan / Asurion Worried I may never be reimbursed Internet
Absolutely terrible. I was told it would take up to 5 business days to 'verify' my phone and once verified, they immediately send out reimbursement, which will take 24-72 hours for me to receive via email (e-gift card). Towards the end of my 'verification period', I called to make s...
Entity
Categories: Warranty Companies
11, Report:
#1399108
Posted Date:
Sep 11 2017
Walmart Product Care Plan When I called the telephone number on my Walmart Product Care Plan I spoke to a lady named Sylvia. She asked me for the Product Serial # and the name of it. She said it was a 60 Element TV and that it was covered. I told her the problem and she took all that down. She said it was covered under the warranty. She gave me a service request #: 105096591. She said she was putting me over to the claims processing department and for me to hold on until a representative answered me. I was on hold for over 20 minutes with them. Louisa, Kentucky Nationwide
Walmart Product Care Plan is a Rip Off to it's consumers. They will act like they are going to help you then put you on hold so long they think that you will just give up on it. They need to be stopped immediately.*When I called the telephone number on my Walmart Product Care ...
Entity
Categories: BBB Better Business Bureau
12, Report:
#1378909
Posted Date:
Jun 13 2017
Walmart Asurion Walmart Product Care on 10/03/2017 I purshased a 50' Hisense HD Tv with a 3year protection plan , order # 54716567175054 with a totl cost of $431.99. On 5/24/2017 icontacted asurion about a power problem with the tv. They sent a box to pack it ans shipit to Buffalo New York. Per UPS tracking they recieved it on 6/2/2017. On 6/6/2017 asurion sent an email stating that they were diagnosing the problem, on 6/8/2017 they sent a second email stating it was being repaired and should be returned in 4 to 5 days. Today Asurion call and said the screen was damaged and it wasn't under the product warrenty so the claim for remair was denied. I asked for a picture of the damaged box thinking it was broken in shipping, they didn't have a picture of the box and they said the technician said the box was fine. I said then how did the screen get broken because the only thing wrong when it sent it to you was a power problem. They then sent 2 pictures of the tv with a broken screen , this was not the condition I sent it to them. After 3 hours of passing the buck sending me from one agent and then to corporate Walmart they sent me back to Asurion only for them to tell me my claim was denied due to the coverage on the product care plan didn't cover a broken screen. It wasn't broken when i sent it and how about a picture of the box didn't have one. Asurion had this TV in their posession since June 2nd, 2017 in their facility and the damage had to happen their or the Asurion personel that signed for the package delivered from UPS was an idiot. Chicago Illinois
On 10/3/2017 I purchased a Hisense 50' refurbished tv from Walmart online . I purchased a 3 year Walmart Product Care Plan (Asurion).
On 5/24/2017 I filed a claim with Asurion due to an issue with the power not working properly. Sometime it would not turn on or off either with the r...
Entity
Categories: TVs & VCRs
13, Report:
#1375491
Posted Date:
May 26 2017
Walmart product care plan Walmart. Assurance Highway robbery. Register your product. Lies Walmarts product care plan Nationwide
My wife and i purchased 2 nextbok tablets with the 2 year replacement. After a month mine would charge anymore. My wifes broke. I attempted to file 2 seperate claims and was talk down too as if i did something wrong. They sent 1 giftcard to cover one tablet. And sent 2 shippi...
Entity
Categories: Communications & Networking
14, Report:
#1260384
Posted Date:
Oct 10 2015
Walmart Product Care Plan Powered By Asurion Continuously returning BROKEN product! New York
It has been about a year and 8 month since I originally got the Walmart product care plan for my Samsung Galaxy Tab 3 7 inch.
Since February of this year, I have sent this tablet out 3 seperate times because it does not hold a charge. The first time it took me about a month to ...
Entity
Categories: Audio & Electronic Retail Stores
15, Report:
#1181346
Posted Date:
Oct 07 2014
Walmart Product Care Plan Asurion LLC Walmart Product Protection Care Plan Fails to Deliver Sterling Virginia
I purchased a 60 vizio LED TV November 2013 for my daughter. In August 2014 a vertical line of failed pixels showed up on the screen. I purchased the TV at Walmart and purchased the Product Care Plan. The plans glossy marketing says the following:No hassles....
Entity
Categories: Warranty Companies