- Report: #1505267
Complaint Review: Walmart - Vallejo California
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Walmart
501 Sereno Dr Vallejo, 94589 California, United States
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Walmart Walmart white associate maliciously false accuse black woman of shoplifting Vallejo California
Crystal Lax African American Consumer Paralegal
Phone:818-693-1475
Incident date: 02/16/2021
Incident Time: 9:45-9:50 P.M.
Re: Walmart worker Thelma at 501 Sereno Dr, Vallejo, CA 94589
Myself and daughter was traveling from Indianapolis Indiana with our blue traveling duffer bag and my purse. We needed to stop into Walmart to pick up a prepaid card to load up funds. My son drop us off thinking Walmart would close at 12:00 midnight. When enter the store store security said they're closing in 5 minutes. So instead of trying to pick up a prepaid card to upload funds on it, in order to call for a Uber I went around to the register with the cart to pick up 2 soda and a bag of chips.
We had a long trip from the ice storm in Indianapolis, Indiana, feet swollen, sleepy and tired. When i went to the check out lane. The associate in the yellow vest white woman name Thelma Falsely accused me of shoplifting Shocked and embarrassed very upsetting When my EBT card had over 300 dollar on it Plus the blue duffer bag closed in the cart in plain view with security standing in front watching Plus Walmart camera I told her I going to report being racial profile discriminated against.
I called Walmart customer service to report my experience. Someone from Walmart gave me a call regarding the February 16, 2021 they called me on February 18, 2021 The person assure me they will talk to the associate about the incident and that's it. I as a consumer felt there were no effort to compensate me as a consumer that still purchase items after being wrongful accused Basically defamation of my character in front of other customers.
A white woman falsely accusing me as a black woman I was just trying to get a prepaid money card Im right in front of Walmart cameras and guards. The camera shows me swiping my card to pay for the items I bought. The bag was heavy. Im 53 years old with heart problems. I just wanted to rest the bag down in the cart. This was a very upsetting Walmart experience and the associate did it like being racial spiteful. Who compensate me for the social injury of publicly malicious intent to cause injuries on me?
1 Updates & Rebuttals
Robert
Irvine,California,
United States
What a load of BS...
#2Consumer Comment
Sat, February 20, 2021
Your entire narrative appears to be just a load of BS and I wonder if it is even a real report.
Your son is apparently dropping you off at a Walmart for the specific purpose to buy a PrePaid card so you can get an Uber. After your long and tiring journey, why can't your son take you to where you need to go?
You aren't doing your weekly grocery shopping, you are going in to buy a single PrePaid debit card. Not sure why you felt that 5 minutes wasn't enough time to do that when you used that same time to pick up 2 sodas and a bag of chips.
Why couldn't you leave the duffle in your son's car? Was he in that much of a rush at 9:45 at night that instead of waiting for his own mother, he drops you off in a city you are unfamiliar with leaving you to fend for yourself and get an Uber. Seems like if there is any RipOff report here, you should write one on your son.
Since you apparently didn't buy the PrePaid card how exactly were you going to get to where you were going?
I was just trying to get a prepaid money card Im right in front of Walmart cameras and guards.
- No per your own narrative you decided to NOT purchase a card, instead purchasing your snacks.
I as a consumer felt there were no effort to compensate me as a consumer that still purchase items after being wrongful accused Basically defamation of my character in front of other customers.
- Oh perhaps we have the REAL reason for your complaint..you want money.
Exactly what type of "compensation" are you looking for from them?
You never really stated what they did when they accused you of shoplifting. What exactly did they say? What did they do? Did they take you to a back room? Was this just a person at the door checking your receipt? Did they search your bag?
You also didn't post anything that shows that this happened because of your race.
So what are you not telling us.
