Complaint Review: WAMU - CHASE BANK - Houston Texas

Direct Deposits are never held. Ever. But, they post to the account of the date which is on the pay stub. Often, the pay stub is distributed ahead of the date. The deposit will be made on the date specified, and will be available for withdrawal after that night's processing (sonner, with some banks). I believe the common misperception that Direct Deposits are being held is because people assume that because they got the pay stub, the deposit was made. Check the dates.

Direct Deposits are never held. Ever. But, they post to the account of the date which is on the pay stub. Often, the pay stub is distributed ahead of the date. The deposit will be made on the date specified, and will be available for withdrawal after that night's processing (sonner, with some banks). I believe the common misperception that Direct Deposits are being held is because people assume that because they got the pay stub, the deposit was made. Check the dates.

Direct Deposits are never held. Ever. But, they post to the account of the date which is on the pay stub. Often, the pay stub is distributed ahead of the date. The deposit will be made on the date specified, and will be available for withdrawal after that night's processing (sonner, with some banks). I believe the common misperception that Direct Deposits are being held is because people assume that because they got the pay stub, the deposit was made. Check the dates.

Direct Deposits are never held. Ever. But, they post to the account of the date which is on the pay stub. Often, the pay stub is distributed ahead of the date. The deposit will be made on the date specified, and will be available for withdrawal after that night's processing (sonner, with some banks). I believe the common misperception that Direct Deposits are being held is because people assume that because they got the pay stub, the deposit was made. Check the dates.

""You cannot say keeping a roster of purchases and deposits will help because banks can hold your checks up to any amount of days they feel like. When I got overdrafted it was with my job working for the city for the recorders department, and I had been direct depositing these checks over a year and randomly they chose to pull this one for a 5 day hold without letting me know. "" Incorrect. There are specific federal rules that the banks must follow for deposits and funds availablility. Part of your issue seems to me to be because this particular direct deposit occured on a FRIDAY. The Federal Reserve has published a handbook to help consumers understand what banks can and cannot do. This is called the Consumer Compliance Handbook. You can download this handbook at the federal reserve website: http://www.federalreserve.gov/boarddocs/supmanual/cch/200711/i-v.pdf The time duration of the "hold" depends on the type and amount of the deposit. There is a difference between the hold for a US treasury direct deposit and the deposit from a private business. The LOCATION of the entity making the EFT deposit is also important. I suggest you download the Consumer Complaince Handbook and give it a read. It should help you in the future.

of course it was not with chase but I will not mention the bank. They would hold my deposits but allow credits to go through. An example would be I have 50 dollars in my account. I spent 30 on gas. I have 20 left. I get paid on friday and my check is automatically deposited, so in my roster I write "check depo - 700" so now I should have 730 by the next day. I usually wait 24 hours after auto deposit to make sure it went through. So I go pick up some dinner for 50 bucks. Get home, look in my account and I show an overdraft for 20 dollars with an overdraft fee of 30 bucks. That is how they do it. You cannot say keeping a roster of purchases and deposits will help because banks can hold your checks up to any amount of days they feel like. When I got overdrafted it was with my job working for the city for the recorders department, and I had been direct depositing these checks over a year and randomly they chose to pull this one for a 5 day hold without letting me know. However, i only allowed that to happen to me one time. Afterwards I verify amounts via phone, atm and or online before spending any amount of money on my cards.

of course it was not with chase but I will not mention the bank. They would hold my deposits but allow credits to go through. An example would be I have 50 dollars in my account. I spent 30 on gas. I have 20 left. I get paid on friday and my check is automatically deposited, so in my roster I write "check depo - 700" so now I should have 730 by the next day. I usually wait 24 hours after auto deposit to make sure it went through. So I go pick up some dinner for 50 bucks. Get home, look in my account and I show an overdraft for 20 dollars with an overdraft fee of 30 bucks. That is how they do it. You cannot say keeping a roster of purchases and deposits will help because banks can hold your checks up to any amount of days they feel like. When I got overdrafted it was with my job working for the city for the recorders department, and I had been direct depositing these checks over a year and randomly they chose to pull this one for a 5 day hold without letting me know. However, i only allowed that to happen to me one time. Afterwards I verify amounts via phone, atm and or online before spending any amount of money on my cards.

of course it was not with chase but I will not mention the bank. They would hold my deposits but allow credits to go through. An example would be I have 50 dollars in my account. I spent 30 on gas. I have 20 left. I get paid on friday and my check is automatically deposited, so in my roster I write "check depo - 700" so now I should have 730 by the next day. I usually wait 24 hours after auto deposit to make sure it went through. So I go pick up some dinner for 50 bucks. Get home, look in my account and I show an overdraft for 20 dollars with an overdraft fee of 30 bucks. That is how they do it. You cannot say keeping a roster of purchases and deposits will help because banks can hold your checks up to any amount of days they feel like. When I got overdrafted it was with my job working for the city for the recorders department, and I had been direct depositing these checks over a year and randomly they chose to pull this one for a 5 day hold without letting me know. However, i only allowed that to happen to me one time. Afterwards I verify amounts via phone, atm and or online before spending any amount of money on my cards.

of course it was not with chase but I will not mention the bank. They would hold my deposits but allow credits to go through. An example would be I have 50 dollars in my account. I spent 30 on gas. I have 20 left. I get paid on friday and my check is automatically deposited, so in my roster I write "check depo - 700" so now I should have 730 by the next day. I usually wait 24 hours after auto deposit to make sure it went through. So I go pick up some dinner for 50 bucks. Get home, look in my account and I show an overdraft for 20 dollars with an overdraft fee of 30 bucks. That is how they do it. You cannot say keeping a roster of purchases and deposits will help because banks can hold your checks up to any amount of days they feel like. When I got overdrafted it was with my job working for the city for the recorders department, and I had been direct depositing these checks over a year and randomly they chose to pull this one for a 5 day hold without letting me know. However, i only allowed that to happen to me one time. Afterwards I verify amounts via phone, atm and or online before spending any amount of money on my cards.

Call the police and file a report, since you say they are stealing from you. Be sure to let them review your written check register. Or, better yet, since you insist "They are stealing our money," call the attorney general, and start a class action lawsuit!! Let us know when you catch the bad guys!!

Jim from Anaheim recommends ways around the bank trying to steal the money they yhave been entrusted with; it sounds like suggestions for abstinence: it doesn't work to the tens of billions of fees that the accountholder does not want to pay! If they want to pay, fine they can agree to it; but if the bank unilaterally makes up its rules, colludes with others in the industry to make sure "everybody does it " (the real basis for Jim's support of the practice), pays millions in lobbying fees to prevent consumer disclosures and protections from being put in place, THAT IS A DIFFERENT GAME. Frankly this is obvious on its face: fees of 5,000% per month will lead us all to Zimbabwe dollars, and a destruction of the republic if it is successfully supported by guys like Jim and not resisted.

Jim from Anaheim recommends ways around the bank trying to steal the money they yhave been entrusted with; it sounds like suggestions for abstinence: it doesn't work to the tens of billions of fees that the accountholder does not want to pay! If they want to pay, fine they can agree to it; but if the bank unilaterally makes up its rules, colludes with others in the industry to make sure "everybody does it " (the real basis for Jim's support of the practice), pays millions in lobbying fees to prevent consumer disclosures and protections from being put in place, THAT IS A DIFFERENT GAME. Frankly this is obvious on its face: fees of 5,000% per month will lead us all to Zimbabwe dollars, and a destruction of the republic if it is successfully supported by guys like Jim and not resisted.

Jim from Anaheim recommends ways around the bank trying to steal the money they yhave been entrusted with; it sounds like suggestions for abstinence: it doesn't work to the tens of billions of fees that the accountholder does not want to pay! If they want to pay, fine they can agree to it; but if the bank unilaterally makes up its rules, colludes with others in the industry to make sure "everybody does it " (the real basis for Jim's support of the practice), pays millions in lobbying fees to prevent consumer disclosures and protections from being put in place, THAT IS A DIFFERENT GAME. Frankly this is obvious on its face: fees of 5,000% per month will lead us all to Zimbabwe dollars, and a destruction of the republic if it is successfully supported by guys like Jim and not resisted.

This isn't a bank issue. This is a money management issue and not a bank rip off. There is nothing a bank can do to overdraft your account unless you allow it to happen through your own mismanagement. They can reorder transactions, they can process ACH debits you authorized; if you have money in your account, the bank can't overdraft you. Only you can. Start keeping a check register with the balance in your account. When your register gets near zero, stop spending until you get a chance to make another deposit. Don't depend on the bank to tell you what your balance is - only you know the true balance in your account. Best of luck to you.

This isn't a bank issue. This is a money management issue and not a bank rip off. There is nothing a bank can do to overdraft your account unless you allow it to happen through your own mismanagement. They can reorder transactions, they can process ACH debits you authorized; if you have money in your account, the bank can't overdraft you. Only you can. Start keeping a check register with the balance in your account. When your register gets near zero, stop spending until you get a chance to make another deposit. Don't depend on the bank to tell you what your balance is - only you know the true balance in your account. Best of luck to you.

This isn't a bank issue. This is a money management issue and not a bank rip off. There is nothing a bank can do to overdraft your account unless you allow it to happen through your own mismanagement. They can reorder transactions, they can process ACH debits you authorized; if you have money in your account, the bank can't overdraft you. Only you can. Start keeping a check register with the balance in your account. When your register gets near zero, stop spending until you get a chance to make another deposit. Don't depend on the bank to tell you what your balance is - only you know the true balance in your account. Best of luck to you.

This isn't a bank issue. This is a money management issue and not a bank rip off. There is nothing a bank can do to overdraft your account unless you allow it to happen through your own mismanagement. They can reorder transactions, they can process ACH debits you authorized; if you have money in your account, the bank can't overdraft you. Only you can. Start keeping a check register with the balance in your account. When your register gets near zero, stop spending until you get a chance to make another deposit. Don't depend on the bank to tell you what your balance is - only you know the true balance in your account. Best of luck to you.

The reality is that using an account register and reconciling that register with a monthly account statement from the bank will prevent any account holder from causing any NSF/OD fees. The majority (if not all) of the reports I've read about NSF/OD fees have common behaviors of the account holders: using atm cards for everyday purchases. using more than ONE card attached to the account (husband and wife) using atm cards for online purchases. using atm cards for 'auto-bill pay' (autodebits) relying upon telephone or online account balances to determine what money is available for that shopping trip to Walmart. *NOT using an account register. *not reconciling an account register with the scheduled monthly account statement generated by the bank. Ways to avoid these NSF/OD fees: 1. Use an account register and reconcile the account register with a monthly written statement generated by the bank. If the bank is not mailing statements, contact customer service to have monthly statements MAILED to you. 1a. Be aware of ATM fees, such as the 'non-bank ATM fee' that most banks charge when you use an ATM that is not owned by your bank to make a withdrawal and post that fee in your account register immediately. 1b. Also be aware of any monthly 'account service fee' charged by your bank and post that to your register on the appropriate date. 2. Do NOT GIVE bank account information (or ATM card info) to any merchant, service provider, utility, online service to pay for services and goods. Use a REAL credit card for this purpose (either secured cc or unsecured cc.) Do not setup any automatic deposit to an account that is attached to said cc-NO auto payments to CC company-mail a check each month. If the entity demanding payment makes a mistake, you're gonna have a host of problems and risk OD/NSF fees. 3. Do NOT use an ATM card for everyday expenses-USE CASH. Establish a monthly budget and withdrawal a weekly 'allowance' for every day expenses such as 'milk and bread' from the corner store, Burger King, etc. This will reduce the amount of transactions on the bank account which in turn makes RECONCILING the account and detecting ERRORS easier to accomplish. Again, if the entity demanding payment makes a mistake, you're gonna risk NSF/OD fees. 4. Do not shop with the ATM card-use a real credit card. A real credit card offers protections that you don't have with an ATM card. If the merchant/service makes a mistake, you can dispute it with the CC company WITHOUT getting any OD/NSF. Not true if you use an ATM card-if the merchant makes a mistake, your money is gone until you can convince your bank to give it back, as well as OD/NSF fees. 5. ONLY ONE ATM CARD to one account. Do NOT have 2 or more atm cards for one bank account. Having 'his and hers' ATM cards attached to the same account is the same as in the old days when some folks would have 2 checkbooks for writing checks. It was an invitation to disaster then, and it is today. 6. Verify that deposits to the account have actually cleared. Deposits can take anywhere between 1 and 5 BUSINESS days to clear depending on the type and/or source of the deposit. Follow ALL of these suggestions and you will NEVER pay an OD/NSF fee again unless it is a LEGITIMATE bank error, and then the bank will gladly and quickly rectify the situation and credit any fees generated as well as contact payees and cover any fees the payees assess to you. This is a tried and true method to avoid these fees. It works EVERY TIME it's tried.

What you are describing is the act of processing the day's transactions from highest amount to lowest. That cannot force someone into overdrafting their account. In fact, so long as one stays within their available account balance, it doesn't matter how their transactions are processed. For example, let's say that "Joe" has $100 in available funds. Let's say that he authorized a number of transactions totaling $98 or even $99.76. You can rearrange those transactions in any order you like and you cannot force Joe to overdraft. Now, you may ask why most banks process transactions in that order. It really comes down to when banks receive the transactions from the ACH. When you buy something at the store or at Amazon.com or pay your phone bill, a hold is placed against your account although the actual charge has yet to be submitted. When the charge is submitted is up to the merchant. You can buy something on Saturday and Sunday and the second merchant may well end up submitting their charge first. The submitted charge goes to the ACH and eventually to your bank in a batch full of transactions from other merchants. It's not uncommon for banks to receive two or three batches per day. This is one of the reasons why banks process from highest to lowest. Of course, it does mean that the account holder will have to take care that they do not overdraft their accounts.

.......how they were to rearrange your checks n debits. The statement you made in your report......."by chance you have not enough money".......followed by this....."The manager has rejected to help me cause they think anytime they ever helped me was a favor that wont do it no more".......pretty much says it all. Sad but true... IF you have ENOUGH money in YOUR account for the checks or debits you presented. there is NO way any bank any where could over draft you. The fees these banks charge is absolute bullsh!t and they know it as well as the public....but "our" only recourse against them is for "us" to go the extra mile and be d**n sure we give them NO chance at slamming "us" with the fees. "WE" collectively have got to go the extra mile to ensure we dont spend 1 single penny more than we have. It's not easy sometimes....but what are our options??