Robert
San Antonio,#2Consumer Comment
Tue, November 18, 2003
They filed Chapter 11 bankruptcy on Nov 11, 2003 and the judge ordered ALL contracts purchased prior to 6/6/03 be TERMINATED as of Nov 14, 2003. This means there's no hope for any future repairs. But, you can file for reimbursement for repairs prior to 11/14/03. Please visit www.warrantygoldsux.com for information on this bankruptcy. I have downloaded some the motions and other legal docs filed on behalf of WG. Also, there are tons of links to officials in TX where you can file complaints against them. personally, I paid 2403.00 for my useless contract. Good luck..
Stan
Westbury,#3Author of original report
Wed, November 12, 2003
I filed a claim with American Express to see if I could get back (any poart) of what I had paid to Warranty Gold. AMEX immediately followed up with Warranty Gold, and Warranty Gold's response was to send AMEX a copy of the section of the contract addressing their refund policy circled. Not sure if they were implying that they had sent a refund or that I was not entitled to one. Is this shady business practices or what? I've now had to start the process over, escalating it to the AMEX Fraud Division. I will update this entry when I get a response. My (and likely many others') complaints to the BBB have finally made it to Warranty Gold's rating with the Better Business Bureau. They have "voluntary withdrawn their membership due to their inability to satisfactorily dispose of claims!!" See this: http://www.centraltx.bbb.org/commonreport.html?compid=98013592&national=Y Note: if the link spans more than one line, you may have to cut and paste the link into your browser. I have also filed complaints with the Federal Trade Commission and Texas Attorney General's office. Have not received responses from either. Warranty Gold continues publicly take the stance that this is not their responsibility. Not sure about anyone else, but I DID NOT CONTRACT WITH NWIG. I CONTRACTED WITH WARRANTY GOLD, AND IT IS WG's FINANCIAL RESPONSIBILITY TO EITHER PROVIDE THE SERVICES PAID, FOR OR ISSUE REFUNDS! To add insult to injury, I just yesterday received another email solicitation from Warranty Gold trying to sell me a new contract!! I cannot understand for the life of me how they are getting away with it.