- Report: #1497416
Complaint Review: Warranty Tech - Bedford Texas
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Author Confirmed
Why?
Warranty Tech
2200 Highway 121 Bedford, 76021 Texas, United States
Phone:
8558284709
Web:
https://www.warrantysolutions.com/b2b/cms/publicPages/contactUs.jsp
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Warranty Tech Warranty Solutions Amynta Group Refused to meet their contract Bedford Texas
Warranty Solutions will not cover valid claims, Doing Business As (Warranty Tech). Warranty Solution will stonewall the claim process, they will make request of the garage that are unnecessary, time consuming and Warranty Solutions are not responsive. There is an effort to not disclose executive contacts to halt disputes. This tactic is a nationwide strategy under several different company names.
My claim was filed June 12, 2020, it is July 9, 2020 and it has not been authorized yet. Warranty Solutions states that you can choose your favorite license mechanic, but that is not true. Warranty Solutions requires that you maintain your vehicle to manufacturers specifications, but Warranty Solutions will force you to use aftermarket parts, if that is not a double standard, I do not know what is. The manufacturers know what is best when it comes to maintaining the vehicle but have no idea what quality of replacement parts should be used, (really)?
Warranty Solution’s advertising material is designed to mislead consumers!
1. Consumer can choose his mechanic
Well if the mechanic must use Warranty Solutions parts, the consumer is not actually choosing their own mechanic, because the garage you choose manufacturer might think the aftermarket part is not a quality part!
2. Consumer is entitled to up to $40.00 in rental reimbursement per day
Well the fact of the matter Warranty Solutions will maybe reimburse the actual time the vehicle is being repaired, so all the time Warranty Solutions is trying to find a way not to cover the claim the consumer is on the hook for the rental cost (I’m currently in the process for one month and counting)!
3. Warranty Solutions holds the consumers to the highest standards to maybe receive coverage
Warranty Solutions would like to provide the lowest possible part to satisfy their obligation, but you must maintain the highest standard to maybe receive coverage, (really)!
In closing, consumers need protection from these predators like Warranty Solutions, Warranty Tech etc. If the manufacturer is the standard for Warranty Solutions to consider a repair, then it only stands to reason that the manufacturer’s part should be part of the solution during repair. Agencies that are design to protect consumers from predators such as Warranty Solutions consumers are hoping that you will use the strength of your organization to ensure the consumer is protected.
Sincerely,
Jerry McElroy
