- Report: #1299173
Complaint Review: Warrior Trading - Internet
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Why?
Warrior Trading
Internet, USA
Web:
https://www.warriortrading.com/
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Warrior Trading, warriortrading.com, warriortrading Refused to provide refund. Now has stopped replying to my emails. 21 Mohawk Trail GREENFIELD, MA 01301 Internet
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I purchased the warrior pro bundle March 30th 2016. It was a rushed purchased request refund the following business day (Apr 2 2016). Within a 3 days window. I requesting WarriorTrading a refund per your FTC Cooling off rule. Refused provide me one. This was their last response from [email protected] "We already addressed this with you and you have your answer. It is well documented in this email thread. No further discussion on this matter will take place, and you will not receive any other responses following this email. This matter is CLOSED, per our terms of service. " This is false. They did not answer the last email I sent and now refuse to respond now.
Please be extremely cautious when doing business with warrior trading.
1 Updates & Rebuttals
admin Warrior Trading
Newfane VT,Vermont,
USA
We have a clear No Refunds Policy
#2REBUTTAL Owner of company
Tue, April 12, 2016
As is industry standard for all websites like ours, we maintain a no refunds policy. When a user signs up the MUST agree to our no refunds policy in order to make a purchase.
We have this policy because as soon as somebody joins our members only area, they have access to our intellectural property including stock scanners, trading courses, and trading strategies. They have full access to download all of these assets, and then ask for a refund.
This individual did in fact access our members only area, as indicated by his Access Logs. He accessed a total of 160 pages.
His request to ask for a refund after obtaining everything he wanted is equivilant to stealing.
He additionally attempted to blackmail us saying he would write bad reviews if we didn't offer a refund.
We maintined our No Refunds Policy, and he has begun writing these reviews. There is no question in our minds that this individual is trying to take advantage of us and expected he could get our premium content for free if he asked for a refund.
We explained this to him and told him we considered the matter closed. Any furthur discussions would be through our attorney.
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