I purchased a $300.00 water pitcher from them. When I went to use it the water smelled like something died in it. There is NO way this is drinkable water. I called and told them it smelled awful and they said you get used to the smell. It literaly smells like the sewer. They were beyond rude and unprofessional. They Do Not accept any returns. They do not even list their address. They are a horrible company. I even tested the water ph. They refuse their own return policy and if you can find their address. Which I did after a lot of research, they will send your return back to you. I have no idea, why they haven't been shut down yet. I hope this helps people from getting involved with this scam and their bad products.