Patrick
Tampa,#2REBUTTAL Owner of company
Fri, February 21, 2014
I have been in the marine construction industry since 1974 and have completed over 10,000 projects with very happy customers and only two complaints. The person filing this complaint Lori Smith, fails to mention that the first contract was completed to her great satifaction, When we enter into the 2nd cntract we started with a gazebbo she could not aford so we worked down to a very basic plan, that was completed and signed off on by the required agency EPC 813- 627-2600 who we have an outstanding report with.
She is asking for her money back but also fails to mention that she only paid 50%, she still owes me the balance for the work completed and again finaled by the required agency. She damaged the dock while I was there and told me she need these boards replaced and then tried to blame it on my men, I have emails to back this up.
I feel this complaint is based more on a personal issue then a work related issue. I have built just about every large marina in the area and have thousands of happy home owners in four counties, the only ones you hear from are the ones that have a complaint and in this case unjustified.