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  • Report:  #1194105

Complaint Review: Wayfair.com - Nationwide

Reported By:
Don - Massachusetts,
Submitted:
Updated:

Wayfair.com
Nationwide, USA
Web:
www.wayfair.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a couple of household items online from Wayfair.com recently. Today I received Parent's Magazine in the mail, which I did not order and did not want. I contacted Parent's Magazine to ask them why they sent it to me because I didn't order it. They told me that it was a free subscription courtesy of Wayfair.com and agreed to cancel it for me.

I contacted Wayfair.com and was told that I didn't "opt out" when I placed my order. That isn't true, because I would have opted out if there had been an option to do so. It was my fault, according to them, but that's a lie.

People need to be aware that Wayfair.com gives out their personal information to other companies without permission and signs them up for magazine subscriptions when they place an order.

I cancelled my account with them, but have no way of knowing how many other companies they shared my personal information with. I shut the barn door, but the horse is already out.



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