I have been paying for over two years now - an amount that is $125 per month over what was ordered by the Referee. No matter how many times you call (a joke, no one EVER answers and it disconnects) send a fax (another joke) or letter - no one responds.
Well, magic and miracles can happen. If you write Grievenace on the top of the page - they respond to you withing 30 days. So your admin fees actually go towards something! Merry Christmas!
So at that point - they mail their grieveance reveiw and tell you they have no record of your phone call. You can't genius - since you never, ever, ever answer the phone. And tell you they are correct in taking what they do.
Unbelieveable. I am supposed to pay $745 per month, and they take $870 every single month. Some clerical error and I only want my refund. I have never been behind in any of this so any overage if 100% patently unjustified.
They are a joke and I would love State or Federal support/investigating into their entire operation. If anyone has tips or support - email me.
This nonsense goes on all the time according to others I speak with downtown as well as on various forums.