- Report: #473155
Complaint Review: WCCL - White Cliff Computing Ltd. - Selma California
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WCCL - White Cliff Computing Ltd.
Selma, 93662 California, U.S.A.
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WCCL - White Cliff Computing - myHelpHub.com Selma California
I bought Hide My IP address. It locks up my browser, and myHelpHub.com just give me the run around and ever 2-3 email exchanges asks the same questions. Do not buy anything from them. I made the mistake of buying the download and CD version, so in order to get VISA to reverse the charge I have to have proof that I returned it.
Be warned NEVER buy from WCCL any problems they just give you the run around, and will never help you solve the problems that you have.
Mikej
Selma, California
U.S.A.
Be warned NEVER buy from WCCL any problems they just give you the run around, and will never help you solve the problems that you have.
Mikej
Selma, California
U.S.A.
1 Updates & Rebuttals
Karl
Not Applicable,Alabama,
United Kingdom
ISSUE RESOLVED -- Free upgrade offered
#2REBUTTAL Owner of company
Mon, January 18, 2010
Sirs,
We appreciate your custom, and we really are here to help you in any way possible.
With a small range of our privacy products, we do not offer a refund guarantee. We never promise a refund and don't deliver it when requested.
This is a technical piece of software, which requires a degree of computer competence. It seems there has been some confusion in this regard.
If you contact us, we'll upgrade you to the VERY LATEST version absolutely FREE of charge, and help support you to ensure that you get up-and-running as soon as possible.
Just get in touch with the team at:
http://www.myhelphub.com/start/contact.aspx?p=hide-my-ip-address
Thank you for your time,
James Dunn
