- Report: #1173695
Complaint Review: we are about logistics - Edison New Jersey
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Author Not Confirmed
Why?
we are about logistics
122 University Ave. Edison, 08817 New Jersey, USA
Phone:
203.321.9832
Web:
www.needalllogistics.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
we are about logistics www.needalllogistics.com I paid and received no service, no refund, no customer service. Edison New Jersey
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I contacted this company because they seemed to have the most competitive rates. After being given a pick-up date for my vehicle is was postponed more than three times. During this process I was blamed (falsly) for getting my paper work signed too late even though the date signed was a full week before.
I continued to call to check and ask if there was a scheduled time for pick up. I kept being put off. I was told that I can cancell but I would not get my $300.00 back if I did. This was NOWHERE in the paperwork I signed.
Eventually I was contacted and told that my vehicle was too tall to ship and I would need to pay an additional $180-$200 for a flat truck. I was never asked the height of my vehicle and it would have been very easy to give this information.
When I reminded him of his obligations and the facts regarding this transaction he (Tom) ended the call by hanging up on me. No possibility of a refund. I was warned by another compay not to pay upfront and I did not listen. Now I have to go through this process and am out $300. I paid for poor customer service and no delivery or service, just a head ache.
