- Report: #1316741
Complaint Review: Wealth Partners Publishing - Chicago Illinois
-
Author Not Confirmed
Why?
Wealth Partners Publishing
1136 South Delano Court West Chicago, 60605 Illinois, USA
Phone:
800-570-1457
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wealth Partners Publishing Linda and Frank Sullivan and C.Vera They did not send me the dealership package that I paid $197.00 for Chicago Illinois
I DID NOT RECEIVE THE DEALERSHIP PACKAGE THAT i PAID $197.00 for. I am an elderly lady and I had thought that I had checked on them before, I had sent the money, and had not seen anything negative.
1 Updates & Rebuttals
Wealth Partners
Chicago,Illinois,
USA
It takes 10 business days for personal checks
#2UPDATE Employee
Thu, July 14, 2016
Hello, I am sorry you experienced that. Many times people call us wondering where there package is because they have been waiting 2 weeks. I will break this process down: When you mail your check, our lovely postal system is in control of how long it takes to reach us. Once it reaches us, we begin processing orders Monday-Friday only. If you pay by money order, the process moves pretty quickly. However if you pay with a personal check it takes 10 business days for us to ship your order. Here is why: once your check is deposited in WP's account. The bank takes the funds from your account and says the check is good. However, if the check is really not good for whatever reason, WP will not find out until 5-7 business days later. This is why there is a hold on orders placed via personal check or cashier's check. Basically any form of payment that can be stopped has a hold on it. If anyone wants to avoid this hold, please pay via money order. If you would like to email us so we can give you the status of your order, please do so at [email protected]
We now have the option to pay via debit or credit card. We look forward to working with you!
