- Report: #596630
Complaint Review: Wealthy Affiliate - Internet
Reported By:
tallgirl -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wealthy Affiliate
Internet, United States of America
Phone:
Web:
http://www.wealthyaffiliate.com/
Categories:
Business Rating:
(0)
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Wealthy Affiliate Niche Marketing unauthorized renewal and credit card charge Internet
I signed up for Wealthy Affiliate to learn how to market my company's products over the Internet. Since Wealthy Affiliate is oriented towards affiliate marketing, something I'm not doing, I realized -- too late -- that I'd wasted my money. When I was contacted by them later, I explained that I wasn't getting any value, and that I wasn't interested in renewing.
They don't offer refunds, including for unused time (first red flag), and the only available option now is "Cancel". I don't recall the existing verbiage being there at the time I informed them I didn't want to renew, and I've since read on Ripoff Reports that Wealthy Affiliates has changed their policy and web site in the past 12 months or so. But, I'd sent them an e-mail stating that I didn't want my account renewed and there was no reply to indicate that I needed to do something else, or even an acknowledgment that my account wouldn't auto-renew (third red flag).
After spending time learning why this type of affiliate marketing approach wasn't going to work for me (I did learn valuable lessons that have helped me gain share against my competitors, and that was directly related to why WA wasn't going to help me, so it wasn't a complete loss), I marked it up to "School of hard knocks".
As with other people who've been ripped off by Wealthy Affiliate, I didn't receive any notification of a pending renewal date -- they'd been told I didn't want to renew, so I wasn't expecting one.
Yesterday (4/24) I received a call from my credit card's fraud department asking if I'd authorized a charge in the amount of approximately $360. I told them that I'd not, and that they needed to deny the charge.
I have sent "private messages" to both Kyle and Carson and have not yet received a response.
They don't offer refunds, including for unused time (first red flag), and the only available option now is "Cancel". I don't recall the existing verbiage being there at the time I informed them I didn't want to renew, and I've since read on Ripoff Reports that Wealthy Affiliates has changed their policy and web site in the past 12 months or so. But, I'd sent them an e-mail stating that I didn't want my account renewed and there was no reply to indicate that I needed to do something else, or even an acknowledgment that my account wouldn't auto-renew (third red flag).
After spending time learning why this type of affiliate marketing approach wasn't going to work for me (I did learn valuable lessons that have helped me gain share against my competitors, and that was directly related to why WA wasn't going to help me, so it wasn't a complete loss), I marked it up to "School of hard knocks".
As with other people who've been ripped off by Wealthy Affiliate, I didn't receive any notification of a pending renewal date -- they'd been told I didn't want to renew, so I wasn't expecting one.
Yesterday (4/24) I received a call from my credit card's fraud department asking if I'd authorized a charge in the amount of approximately $360. I told them that I'd not, and that they needed to deny the charge.
I have sent "private messages" to both Kyle and Carson and have not yet received a response.
2 Updates & Rebuttals
tallgirl
Austin,Texas,
United States of America
Credit received today
#2Author of original report
Fri, April 30, 2010
I've received credit for the money that was taken last weekend.
tallgirl
Austin,Texas,
United States of America
Subscription cancelled today
#3Author of original report
Tue, April 27, 2010
I received a cancellation notice in my e-mail today (4/26) from Wealth Affiliate and my access to their private member forum was revoked.
There was no indication as to when Wealthy Affiliate would refund the money. I sent a message to my bank saying that I was disputing the transaction, but I suspect I'll need to go down there in person.
