Marcie
Billings,#2UPDATE EX-employee responds
Sat, June 04, 2005
Integretel doesn't really have their own employees. What they do instead is hire call centers to take these calls for them. The employees have no idea what integretel is really about, so there's no need to yell at them. They are simply there to adjust your bills. What you can do is call, and they will explain the charges. Let them explain. Refuse to pay. They will then offer a block. Refuse to pay again. They will then most likely offer a 50% adjustment depending on the situation. Refuse to pay. They will then do a full 100% adjustment. It's all a big hoax to get money from people. None of these employees like taking these calls, but they are there to adjust these charges for you. So simply, let them. And, be sure to call your telephone company and have them place a block on all 900 numbers, which doesn't always work.