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  • Report:  #1058615

Complaint Review: WEBstaurant store - Internet

Reported By:
bwaybayb - Lafayette, California,
Submitted:
Updated:

WEBstaurant store
Internet, USA
Phone:
717 392 7472
Web:
webstaurantstore.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Catch 22 is alive and well and is being played out daily at WEBstaurantStore.

Their return policy is simple: NO!!!! -- even when the unit is defective.

I purchased a very expensive Robot Coupe food processor which can only process "Hot Nothing"!  The food slides up the sides of the unit, staying far away from the blades.

Now, how could I possibly know how completely ineffectual the unit would be prior to opening the box and attempting to use it?

Ah-ha.  That's the Catch 22.  You see, they refuse to make any kind of reparations once the box is opened and the unit has been 'used'.

So, there goes my $1400 down the toilet.  This should not be.

I've been a daily food processor user since the early '70's, since they first arrived from France.

I've been shafted and I know it.  Learn from me.

 



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