Complaint Review: Webster Bank - Nationwide

In your second post, you state "Third: Hidden fine print is not legally enforceable if a reasonable person would not expect that fine print and it is not protecting anyone.  There is an incredible amount of legal precedent behind that." Not sure what legal precedent that you're looking at but the requirement for the bank is to tell you about the fees that can/might be accessed against your account. This is done in the Terms & Conditions paperwork provided during account opening. Since the bank told you about the fee, if/when your account situation triggered a fee the bank legally charged you. Since that put your account into a situation that triggered another fee the bank legally charged you. There was no maliciousness. It wasn't a case of them saying "Yeah we can stick it to him this way". It's a case of you not properly closing the account.

I don't really care about you minding your own business.  I'm not sure why the defensive attitude, when you claim to be a fellow consumer.

First:  Companies that sneak "daily $5 fee" into their fine print and do not clearly explain that are being malicious.  I have repeatedly seen terms like this fail when actually pressed.

Second: nothing you said supports the point of your rebuttal.  Either sneaking $5/day fees is malicious, or it isn't.  Nothing you said supports that it isn't.

Third: Hidden fine print is not legally enforceable if a reasonable person would not expect that fine print and it is not protecting anyone.  There is an incredible amount of legal precedent behind that.  I'm not complaining about the $10 fee, as much as I dislike it.  I am complaining about the massive number of daily fees that have been incurred after I tried to close the account.

I don't get your whole "mind your own business" emotional bounce.  Why the emotional involvement?  Are you just here trolling (I usually just go to the BBB first to get my results, but decided this was particularly malicious...I don't know if trolls are common here), or are people actually paid to make it look like legitimate complaints are less-so?

So if I may ask, what's your beef with me?  You've genuinely added nothing of value for or against my complaint.  People need to know about the hidden policy of daily overdrafts against fees, which has never been a standard practice at any bank I have used in the past.  Do you disagree about that?

If I knew about that policy, I would never have opened a Webster Bank account.  Everyone I tell about this story has said the same.

Thanks, Jim, for your rebuttal adding visibility to this malicious action on the part of Webster Bank.  Feel free to keep posting.  I don't know why this is your business (paid employee, or just like trolling people?), but I have no problem with replies in a public forum.

I'm curious, though... what would you do if you had an account without a negative balance that you were told you could not close then accrue a negative balance and fees?  Would you smile and pay it saying "thank god this bank is so good to me.  They could have charged 100x as much and I'd have had to pay it as well"

This place is for rip-off reports.  Companies hiding this in their fine print are attempting to rip people off.  It was a rip-off, and so I'm here.

Just a reminder for you, and for any other reader... Please, if you care about your money, don't do business with Webster Bank as long as they keep policies like this.  This is dishonest.  I'm going to have to pay this before I have time to really contest is, so what I want to be sure of is that I let as many other people know so they cannot be ripped off the way I have.

Here's EXACTLY what you brought forward for the world to see...YOU opened this account with this bank and in the process YOU were given paperwork which governs the business arrangement between you and the bank.  All the Terms and Conditions are contained within this paperwork which is written in English.  You move forward to close the account, but wait, since YOU FAILED TO READ the paperwork, you get hit with penalties.  By your own admission, the closing of account conditions and minimum balance provisions are contained in that paperwork...the paperwork which you failed to read.  What happens now?  Oh yes...you come here and stomp your feet, cry and wail and blame this bank because YOU failed to read the T and C's of this account!  Of course, what they did is illegal!  Really?  Why?  You agreed to them when YOU opened the account.  You can wail and b**** all you want but the bottom line is YOU are to blame...plain and simple!

Oh yes, one more thing...let me save you the effort, the keyboard strokes and the time...don't bother writing back "You should mind your own business!" because this is a public site.  Also, don't waste the effort to wail and stomp your feet some more and say "You must work for them!", because I don't!!!