- Report: #1326027
Complaint Review: Webstraunt Store - Internet
Reported By:
mgk -
Oakville, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Webstraunt Store
Internet, USA
Phone:
714-392-7472
Web:
http://www.webstaurantstore.com/?utm_source=bing&utm_medium=cpc&utm_campaign=Brand%20Terms&utm_term=
Categories:
Business Rating:
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Webstraunt Store What You Seee Is Not What You Get Lancaster Pennsylvania
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Though on the website the assorted breadsticks assortment is clearly indicated as being a package of garlic, plain, onion and sesame you will not necessarily recieve a package of each. In my shipment I received one package of onion, one package of sesame, and two packages of the garlic. I received no package of the plain toasted bread sticks. I chatted with an agent this morning and was told because the item is described as assorted that means to company can send any assortment it chooses.
The customer can recieve a package of garlic or two packages or garlic or maybe even three. The company claims they have no control over what varieties you will recieve. They only guarantee you will receive four packages of bread sticks. The agent did say I could get a partial credit towards a future order but there could be no partial refund. I told the agent why would I buy bread sticks from this company again if I do not know what I will receive in the box next time I order bread sticks from them again.
Here is what it actually says on their site regarding this product:
"Lance bread Sticks make the perfect accompaniment to you most popular soups and salads! This economical and great tsting assortment of Bread Sticks includes onion, toasted sesame, savory garlic, and light toasted varieties"
