- Report: #1046153
Complaint Review: Weight Watchers - Internet
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Author Not Confirmed
Why?
Weight Watchers
Internet, United States of America
Phone:
Web:
http://www.weightwatchers.com/monthlypass/
Categories:
Business Rating:
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Weight Watchers Monthly Pass Program Consumers becareful aware and keep your cancellation number for over a year. Weight Watchers has an automatic push program (that was just verified by their call center) and it is possible for them Internet
Weight watchers has a computer program that will push out old accounts and start collecting them again, even after you have cancelled. I signed up for their monthly pass program, went on line and cancelled three months into the program for both myself and my husband at $18.95 each per month. When I discovered a year later (in an old account of ours) that they had indeed started up the collection again I called them. The call center had me give them my name, birth date and account number. The call center said they had to look at a different program that sometimes pushes out old accounts and starts collecting again. Sure enough she could see my account and told me she could cancel today. When I asked her to reverse the charges $454.80 she said that she could only do that if I had my original cancellation number. Consumers, don't be a stupid as I was and not keep those numbers in a safe place. I am out the money and I don't want that to happen to anyone else.
