- Report: #162751
Complaint Review: WeightWatchers.com - Marion Ohio
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Author Confirmed
Why?
WeightWatchers.com
Marion, 43306 Ohio, U.S.A.
Phone:
800-651-6000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Weight Watchers.com ripoff, enrolled online and can't get past the home page. Site is no good to me. I requested to have it stopped three times and they still charge me every month. Marion Ohio
I signed up for Weight Watchers e tools when I moved to the country and could not attend my weight watchers meetings. I had been on this one time before and liked it.
I could never get the site to let me in past the home page. So it was not any good to me. I notified them through the "contact me" on there site. but got no answer. When I realized that they were still charging my account I contacted them again the next month. Finally someone returned my email and said she would get back to me.
I still did not get any answer or hear back from the person so I emailed again. This time I got no response at all. I called my bank and they did a greivence but was imiadiatly told there was no association with the real Weight Watchers. They could not process the claim and I would need to close my debit account. The bank says I have to cut off my debit card to stop them. This is very inconvient and I still can't get my money back. I have been told Weight Watchers.com is not the reputable company Weight Watchers is. What a shame!
This is very wrong to treat people in this manner under such a well known buisness name. I have been out 5 months of $12.95.
Luanne
Hilliard, Florida
U.S.A.
I could never get the site to let me in past the home page. So it was not any good to me. I notified them through the "contact me" on there site. but got no answer. When I realized that they were still charging my account I contacted them again the next month. Finally someone returned my email and said she would get back to me.
I still did not get any answer or hear back from the person so I emailed again. This time I got no response at all. I called my bank and they did a greivence but was imiadiatly told there was no association with the real Weight Watchers. They could not process the claim and I would need to close my debit account. The bank says I have to cut off my debit card to stop them. This is very inconvient and I still can't get my money back. I have been told Weight Watchers.com is not the reputable company Weight Watchers is. What a shame!
This is very wrong to treat people in this manner under such a well known buisness name. I have been out 5 months of $12.95.
Luanne
Hilliard, Florida
U.S.A.
1 Updates & Rebuttals
Stacy
Bulington,New Jersey,
U.S.A.
hmmm I personally had NO problem
#2Consumer Suggestion
Sun, November 13, 2005
I personally had NO problem with the weight watchers online...Did you try to disable your pop up blocker if you have one? sometimes those things could be the cause of getting pass the main pages of certain sites.
