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  • Report:  #340757

Complaint Review: Wells Fargo Auto Finance-Kristen Sheppard-BULLY!!! - Kansas City Missouri

Reported By:
- Las Vegas, Nevada,
Submitted:
Updated:

Wells Fargo Auto Finance-Kristen Sheppard-BULLY!!!
1460 Northwest Vivion Road Kansas City, 64118 Missouri, U.S.A.
Phone:
925-746-3464
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am suffering from a serious illness, and my husband was in the mortgage lending business, so you wouldn't even have to be a gifted psychic to see that my financial situation has taken a swathing blow. I am extremely behind on my car payment. I have never concealed the vehicle, and Wells Fargo has always known my correct and proper address. They have sent me a statement every month.

I received a call from them one year prior, and told them that I had the money to bring the balance up to date. They refused to take my money, and told me that they were coming to repossess the vehicle that night.

So, a year passes, no repo men, they are still sending statements. Then these THUGS came on my doorsep, and were banging on my windows and door. I live in Las Vegas, and in Vegas, you open the door to no one! So I grabbed my kids from the yard quickly only to have these thugs hollering at me saying that they were sent from the Police Department and they had the right to search my house and premise to seize my vehicle. I ran into the house and called 911, to see if they had indeed dispatched plain clothes THUGS, in an unmarked towing truck.... and they did not.

So I hollered at the thugs that the Police will be there any moment, and I am filing formal charges for impersonating an Officer. These Thugs ran faster than they did when they most likely crossed the border, and drove their two truck recklessly away at a high rate of speed.

When the Officers arrived, I showed them a touching note that I had received from Wells Fargo about how it was their objective to work with me, and extend great flexibility regarding my debt. However, whenever I tried to call their toll free number, I was placed on eternal hold and disconnected. The Officers called Wells Fargo, and asked who they had hired to come to my home, and they refused to cooperate with the Police. The Police were patient with them, and eventually they convinced the Police that this call was about my debt! I reiterated that this call was about THUGS impersonating Police! I filed a Police report on that, and if they return and I can get a plate number, their repo license can be revoked.

So, they gave the Police a different number that I can call, and they offered me a two week grace period to pay the car in full, otherwise they wanted me to voluntarily surrender my vehicle. That date was Friday, so guess who is calling Monday a.m. And, they told me that I needed to surrender my car to the Sheriff today as they have already won a judgment against me. I am not as stupid as they think, and told them that winning a judgment is a court process that would have included me in it...duh?

To this date, I have received nothing certified mail, no court date, nothing from any Lawyers, and nothing about a Judgement! She kept over talking me, and lying!!! Literal lies! I told her that I have rights and I can choose to file bankruptcy and even file for the type that allows me to keep my vehicle and there is nothing that they can do about it. She told me that because of the new bankruptcy laws, I have no rights, and they will keep tacking on Attorney's fee's etc., so I need to park my car outside for the "Sheriff" to get it today.

Needless to say, I had lost my temper by now, and informed her of some of the right's that consumers have, and she started laughing. I informed her that I have successfully sued not only the major 3 credit reporting bureaus, but several subsequent creditor's who have settled out of court with me. She kept laughing and said that nobody has ever sued Wells Fargo. Yeah. Right. So they get away with acting like renegade mobsters all the time? So I had an attack of tourette's and called her some really bad names, as this time she forgot to have me consent to being recorded. So after I called her a few names, she hung up on me. Now I am calling her, and she picks up and hangs up on me. Apparently they only like to bully, they don't like to be bullied. They can dish it out, but can't take it. Either way, I'll drag this out until the end, if I have to claim bankruptcy over them raising my amount that I owe them to $53,800 on a car that is now worth %13K on a good day, then why would I care if they are adding bogus Lawyer fee's to it? I like a good fight!

And we are supposed to feel sorry for the banks who gave loans to people that they were doctoring the papers on? A person who walked into this country and worked for 3 months had a better credit score than many honest people who had jobs for years and paid cash, but they chose to look at a number on a page, and choose those people to give loans to, then try to claim that they are the victims? Well I for one am not going to shed one tear for poor Wells Fargo, and I hope that they go under completely and that I may have a hand in adding one small nail into their coffin.

Also, when they say that they are recording you, tell them that you are recording them as well...then they hang up on you!!!! Why won't they talk to you if you are recording your side so that they can't twist your words in court? Makes you wonder....

Jenni

Las Vegas, Nevada

U.S.A.

Click here to read other Rip Off Reports on Wells Fargo Bank


8 Updates & Rebuttals

Tech1

Laurel,
Maryland,
U.S.A.
Nikki this is fun

#2

Wed, August 19, 2009

If what you are saying is true you are both have faults. I do admirer you wiliness to reconcile your debt. Unfortunately you creditor does not have to cooperate with you. I am not 100% sure but I believe the original debt holder has more rights that a normal agency.

And to mister Angry take a chill pill. If you lose your job get a new one or two I have not had any help from mommy or daddy. My wife was transferred in the Army to another state. I had to quit my job my job hunt lasted 4 hours and I got a job. (About 7 months ago)

Moveyourcar you dont know what a stay at home mom dose or you would know her job is just as hard as anyone else. All the cleaning sometimes with a 20 lb kid on you hip.  You try shopping by yourself with two kids. That is work. I have 4/10 shifts at work and I watch my girl by myself that is do able two and more is an art. I have respect for what this woman is doing for her kids

Wellsfargo is a pain to work with I dropped them like a rock


Moveyourcar

Phoenix,
Arizona,
U.S.A.
Nikki you just contridicted yourself.

#3Consumer Comment

Tue, August 04, 2009

So Nikki you're a stay at home mom yet you work 12 hours a day 7 days a week? You do know a stay at home mom means just that you don't go to work you "stay at home" it looks like you dug yourself a hole. People who come back with this "you should just pay your bills" obviously have always had someone to fall back on and don't understand that when you become unemployed for whatever reason you don't have someone to take care of your bills for you. I also went through problems with Wells Fargo due to being laid off the threats and harassment by phone were irritating I welcomed the day they came to repo my car because I'm going through bankruptcy. They have threatened to take me to court even thrown on my credit that they were trying to garnish my wages so I couldn't purchase another vehicle. You know what I have another vehicle my interest with Wells Fargo was 14% and I was paying 646 a month for 6 years about 450 of that went to interest for 2 years. My new car I had to get a unsecure loan 29% interest 450 for 3 and a half years. Now what sounds more crooked?


Nikki

Coconut Creek,
Florida,
U.S.A.
Nope, don't work there.

#4Consumer Comment

Sun, November 16, 2008

Answer to rebuttal: Sorry, I don't work for Wells Fargo. Yes, you have seen my posts on this website before. I have made a lot. Being a stay at home mom, this website is my fun time when the kids and hubby are asleep. Some of my rebuttals are informative, some are compassionate, and some are nasty. Since I work over 12 hours a day, 7 days a week, you can tell how my day went depending on the tone of my rebuttals. I must have personally offended you in another post. You ranted about making payments that were not applied. I have heard of that happening plenty of times on this website. That is a whole other ballgame than the OP's post. Creditors are just looking for trouble when they start playing games like that. The OP stated they haven't made payments for a year. I just found it difficult to believe that the OP hadn't made payments for a year before the car was repoed, unless the OP hid the car. Never said the repo men were right how they went about it.


Madashell@wells Fargo

Beverly Hills,
California,
U.S.A.
you think Wells Fargo's collection tactics are a joke?

#5Consumer Suggestion

Sat, November 15, 2008

You MUST work for them. I know people that are beyond paid up to date that they pull this type of behavior with. Telling them they didnt make aug payment. when proof is shown they did, they say, "we said september payment stupid. " When shown that that payment was made, they say" god, how can you be dumb, we said november payment". you know the drill. I have had senior people in that department say they have never spoken to me" when We have tapes of the calls, made from the office of law enforcement, and regulatory officials. It is delusional to continue to continue with the lies, when it has been checkmate for months and months. It is delusonal for anyone to think it is ok to defraud someone , or pretend they are law enforcement, or say they have judgements against someone without actually having done so. All of those actions are illegal, and it would be delusional for a company, and employee's who work for them to think that you can continue to break the laws , and it is ok to do so. you think that is right? If you do, that is a joke right? I think the idea here in the post is yes, it would be stupid to think it was ok to not make payments, but even more important, is the systematic, company wide effort to claim someone didn't make payments they did, and then break every law in the book to justify their actions. Impersonating a Police officer is a felony in every state in this country. The penalty in most states is 15-25 years in prision. Is that worth it to get your name on the collection board ? I love it when employee's of this company ( Wells Fargo) continue to post their rationals for illegal behavior on a PUBLIC website that is trying to help people who are scammed ,ripped off, or victim 's of Illegal behavior. That is not only delusional, it shows a lack of common sense. It's kind of like standing outside of the Police station, waving a gun, bragging that you just robbed a bank. I cannot believe your bosses let you do it..... You see, in your zeal to promote the arrogance at the behavior of Wells Fargo Employee,s in the original post you made a mistake . Being a Wells Fargo employee which you say you are posting here would be nuts . The fact is, you are not. You are a supervisor ( or claimed to me that you were) of a 3rd Party, Collections agency's that does contracted work for Wells Fargo . How do I know that? You see, in your glee of celebrating illegal activity , you post, on a PUBLIC website, your name and and location , and looking at investigational notes, I have talked to you before. In that conversaton yourself, you said alot of things exactly like the lady who posted originally mentioned . So, I would say she is not joking. You yourself, in the conversation we had, violated the provisions of the FDCA over 14 times in a 6 minute conversation. I want to thank you for bolstering our claims by your pubic post, but it amazes me that your bosses let you. It was a particulary nasty conversation on your part, and I did want to make emphasis of your phone call, which was done recently. Now, I can show them in your own words how you view the world. . It is just amazing that a representitive, would write and comment herself on a publice website. Thank you so much!!!! I think I will look at all of them again. I bet I find more. I recall seeing the name, but it was this post that made it click. I think this site deserves to be named site of the year. If this site helps stop just one person who thinks your way of business is the right way, it has done a huge pubic service.


Nikki

Coconut Creek,
Florida,
U.S.A.
This has got to be a joke.

#6Consumer Comment

Tue, June 17, 2008

You haven't paid a car payment for a year and are mad because they are treating you like crap? Of course the girl laughed when you stated THEY were violating YOUR rights. I don't agree with the repo man's method, and that is who your beef is with. You should be kissing Wells Fargos butt for letting you use their car for a year. I can't help but feel this post is a joke.


Susan

This City,
Illinois,
U.S.A.
I have an idea

#7Consumer Comment

Mon, June 16, 2008

I have an idea, Pay for the car or sell it and pay off the loan. It is people like you who blaim everyone but yourself that have screwed up this economy. You borrowed, sorry you are ill but many others are too and are paying their bills.


Susan

This City,
Illinois,
U.S.A.
I have an idea

#8Consumer Comment

Mon, June 16, 2008

I have an idea, Pay for the car or sell it and pay off the loan. It is people like you who blaim everyone but yourself that have screwed up this economy. You borrowed, sorry you are ill but many others are too and are paying their bills.


Susan

This City,
Illinois,
U.S.A.
I have an idea

#9Consumer Comment

Mon, June 16, 2008

I have an idea, Pay for the car or sell it and pay off the loan. It is people like you who blaim everyone but yourself that have screwed up this economy. You borrowed, sorry you are ill but many others are too and are paying their bills.

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